
BMW of Sherman Oaks
Sherman Oaks, CA
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992 Reviews of BMW of Sherman Oaks
I had a smooth buying experience at this dealership. Salesman Gerrad was excellent and also Emil as we signed the paperwork. I would definitely purchase another vehicle from BMW of Sherman Oaks Salesman Gerrad was excellent and also Emil as we signed the paperwork. I would definitely purchase another vehicle from BMW of Sherman Oaks More
Sherman Oaks BMW got me in my new BMW in under 4 hours. Professional and courteous staff, Eddie was the guy that got things moving quickly. He worked with my bank seamlessly to insure everything worked out Professional and courteous staff, Eddie was the guy that got things moving quickly. He worked with my bank seamlessly to insure everything worked out. This is my first BMW, but I can say when I'm ready to get another one, it will be at Sherman Oaks. More
Excellent time and a great experience with BMW of Sherman oaks, they worked with me and process was seamless. Hunter my salesman was awesome, would give him 100 out of 10 stars if I could oaks, they worked with me and process was seamless. Hunter my salesman was awesome, would give him 100 out of 10 stars if I could More
Seller beware! Sold my 2020 745e Xdrive to dealership and was issued a check. I go to the bank to deposit the check which just happens to be the same bank of the de Sold my 2020 745e Xdrive to dealership and was issued a check. I go to the bank to deposit the check which just happens to be the same bank of the dealer and issuing bank. Bank tells me check can not be deposited because a system in place where the dealer has to send a message to the bank to pay the check. I call the dealer to ask for help and to make sure the check is released so I can deposit but am told that if I don't like it I can come back and pickup my car..... I ask the person I'm dealing with to have a GM call me. GM calls and tells me no one in the history of the dealership has picked up a check and went to the bank to deposit it... You can imagine my disbelief on the line... I tell the GM I'm having a hard time believing what he just said but he's adamant about the statement he made. I tell him that regardless of past history, I should have been notified If I was not able to deposit the check that day and beyond that, since I sold my car and they now own it, I should have a payment in hand that I can cash or deposit in any way shape or form. After struggling to convey my message to an executive of a large car dealership due to his limited intelligence, I decide to compose an e-mail to him and his team involved to document the misfortune. Of course receive zero response. Luckily I was able to deposit the check the next day but the lack of professionalism at this establishment can win multiple Oscars. Of course I did file a formal complaint with BMW NA and sent them all the details of our verbal and written communication. More
An Unforgettable Experience at BMW Sherman Oaks! I recently purchased a BMW 740 from BMW Sherman Oaks, and I am absolutely blown away by the incredible service and professionalism of the team. Th I recently purchased a BMW 740 from BMW Sherman Oaks, and I am absolutely blown away by the incredible service and professionalism of the team. This was not just a car purchase—it was a magical experience, thanks to the amazing individuals who made it happen. A HUGE shoutout to Toufie, the General Manager, and Gus, the Sales Manager. These two are an unstoppable duo! They found the perfect car for me, worked their magic to make an unbeatable deal, and ensured every detail was handled with care. Their dedication, expertise, and commitment to customer satisfaction are truly unmatched. Elias, my salesperson, was incredibly helpful and supportive throughout the entire process. He was patient, attentive, and went out of his way to make sure I was comfortable and confident in my decision. And Ali, the Finance Manager, who was absolutely phenomenal! He made the financing process smooth, transparent, and stress-free. His professionalism and clear communication were the cherry on top of an already outstanding experience. If you’re looking for a dealership that goes above and beyond, BMW Sherman Oaks is the place to be. Thank you, Toufie, Gus, Elias, and Ali, for making this such a memorable and enjoyable journey. I’m beyond thrilled with my new BMW 740 and will be recommending this dealership to everyone I know! More