Sharon Barozzini

Never buy another vehicle from this place, sales lady lied , finance guy got xxxxty when I declined the warranty lied , finance guy got xxxxty when I declined the warranty More

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Samantha is by far the best sales person I have ever worked with. I referred her any chance I get. worked with. I referred her any chance I get. More

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The people at Castle are very courteous and very friendly. They took good care of my wife and I.!!! Thank you.. friendly. They took good care of my wife and I.!!! Thank you.. More

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Was a absolutely fantastic experience. I wouldn’t recommend anyone going anywhere else but castle and to deal with the best salesperson I’ve ever had SAMANTHA. Thank you so much again. I wouldn’t recommend anyone going anywhere else but castle and to deal with the best salesperson I’ve ever had SAMANTHA. Thank you so much again. More

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I have owned a Ford Explorer for many years. Last year was the first time I ordered my new 2023 Ford explorer. I want to thank Jake Woods for a job well done. He helped me get want I wanted on Last year was the first time I ordered my new 2023 Ford explorer. I want to thank Jake Woods for a job well done. He helped me get want I wanted on my SUV. Told me I could track my vehicle progress and Ford would let me know when it was shipped. They did all the way. When the SUV made it to Castle Ford, he made a point to show me how everything worked . Program my phone in for me. Told me if I had any questions down the road to give him a call and he would help me out. I did call him and he did help me with my problem. He has my five stars. Just came back from Florida and it was a great SUV. Road nice . They have come a long way up grading the Explorer. A lot of things I had to learn. Things I never had before. So thanks again Jake. I have been a customer with Ford since Hirsh Ford was the owner. I know Bill in Service. Great Guy too! Then there is Sharon we met when we got my husband New Truck in 2011. So I have some special people at Castle Ford. Keep up the good work. More

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Have purchased several Transit 350 Cargo and passenger vans from them and had them shipped to Key West. Tom Oneal is awesome to work with. vans from them and had them shipped to Key West. Tom Oneal is awesome to work with. More

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Love our Edge Blake was willing to work with us to finalize the deal and make it happen. From the moment we walked into the office, Blake actually made us feel at Blake was willing to work with us to finalize the deal and make it happen. From the moment we walked into the office, Blake actually made us feel at home - Actually, he remembered us from our mutual hometown - 40 years ago! We drove home in our new "dream" car. Thanks to you all for making this work to meet our budget without compromising the features and color of our new Edge! More

by joyceforbes Verified Customer Verified Customer

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GREAT HELP! Blake did an amazing job he was very information and helpful when it came to me needing help getting a family vehicle. He listened to what I said I ne Blake did an amazing job he was very information and helpful when it came to me needing help getting a family vehicle. He listened to what I said I needed and wanted then he made it happen, I really appreciate his professionalism and how well he conducted business and really set a great example for the whole crew,! I will most definitely be coming back here next time I need to make a purchase! More

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Difficulty trusting this dealership, but have few choices My father (deceased) was a lifelong salaried employee of Ford (Chicago Hts Stamping Plant) and I've owned nothing but Fords my entire life (along w/ m My father (deceased) was a lifelong salaried employee of Ford (Chicago Hts Stamping Plant) and I've owned nothing but Fords my entire life (along w/ my parents & 6 bros & sis. My mother is still alive and our discounts come through her). Having moved here from IL 17 yrs ago, most of our purchases have been in IL (River Oaks Ford), but my last 4 have been in this area. At River Oaks Ford, in addition to cars, expensive items such as tires have all been reduced to "A" plan prices for us. Earlier this year, Castle Ford has let me know through their actions that they will not be participating in employee discounts. If this topic warrants further discussion, feel free to contact me. This week, I brought in my escape to check the location of an oil leak, and to have my oil changed. I was informed that my oil filter came loose, and whereas that has never happened to me in the past, I cannot doubt that the possibility of this situation may not be subsequent to the filter not being correctly tightened in the first place (oil last changed at Castle). I picked up my car on Saturday, and on Sunday, noticed the bottom panel underneath the car was falling off. I was reluctant to drive it because it is hanging inches off the road and I'm fearful it will catch on something and be ripped off. When I called Castle, was just informed to bring it in. Not being able to bring it in myself (I work in Chicago and am gone from 5:30 am - 6 pm CST) I hope when my wife brings it in today at 1:30, it will not cause an accident. If the bottom panel could not be affixed properly, it should have been replaced. Otherwise, to come off in less than 24 hrs, it was not affixed properly in the first place. I am therefore concerned of both sales and service at Castle. More

by harryhausoul Verified Customer Verified Customer

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Review of new car purchase I bought a new vehicle from your dealership because we've gone there for two generations. Amazing people, good knowledge, and they are very eager to w I bought a new vehicle from your dealership because we've gone there for two generations. Amazing people, good knowledge, and they are very eager to work with you and for you. More

by Kp Verified Customer Verified Customer

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