Sharmeta Hendrickson
Sharmeta Hendrickson at St Cloud Toyota
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Sharmeta Hendrickson

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.5
26 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

2 yrs

4.5

26 Reviews

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26 Reviews of Sharmeta Hendrickson

March 21, 2025

Dealership Rating
Employee Rating

I found nothing wrong with my25 thousand mile service. They did a very professional job! More

by WINDYOFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 16, 2025

Dealership Rating
Employee Rating

Very happy with the service but now I’m missing a hubcap due to the tire rotation so they need to order one & that’ll take a week! Then I need to come back in to get it put back on More

by jen
Recommend Dealer
Yes
Mar 17, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience if there's anything else we can do for you.

February 15, 2025

Dealership Rating
Employee Rating

I always feel like I am getting an honest opinion. Sharmeta went out of her way to help me get my coupon discount. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 07, 2025

Dealership Rating
Employee Rating

SC Toyota did a great job on my car. My drive belt was changed by a master mechanic. I'm happy about that. I just wish I'd known in advance that there was a $15 environmental disposal fe More

by REDSEEKER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Erlandson

Feb 07, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 23, 2025

Dealership Rating
Employee Rating

Staff was very friendly and professional, and appreciated that staff researched that my repair was under extended warranty and no further cost to me, happy with Toyota reliability. More

by rojoperro2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 23, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. The person who helped e remembered wwho I was by name when I came to pick up my car. More

by lynnreichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our marketing manager, Kayla Traut, at 320-253-2581 at your earliest convenience.

January 18, 2025

Dealership Rating
Employee Rating

I have found all of the staff to be courteous and knowledgable. The car is well cared for, and the shuttle service helps me to have minimal interruption in my work day. More

by mlallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 05, 2025

Dealership Rating
Employee Rating

It was a very busy day at the dealership but they took my car right in and were done pretty much by the time they had estimated. Employees were very nice, helpful and knew their job! Great experience! More

by LORI.BRUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 13, 2024

Dealership Rating
Employee Rating

ALWAYS PROFESSIONAL, KIND, AND DETAILED. NO WORRIES WHEN I TAKE MY CAR THERE AND GET IT BACK. I CANNOT RATE THE PEOPLE BECAUSE I DO NOT REMEMBER WHO THEY WERE.......BUT I THINK THEY ARE AL More

by GAIDORMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Laudenbach , David Starc

Dec 16, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 01, 2024

Dealership Rating
Employee Rating

Good customer service and friendly staff. I would definitely recommend Toyota to family and friends. More

by HMANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Eikmeier

Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

1

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