Sharlene Olmo

After leaving three voicemails for the service department, I finally had to call the sales department to get someone on the phone. The girl at the front desk was very helpful and was able to get m department, I finally had to call the sales department to get someone on the phone. The girl at the front desk was very helpful and was able to get me in for an oil change the next day! When I went to pick up my vehicle, there were four service advisors standing behind their desks. After standing there for a minute or two, I was finally greeted by someone after being ignored the entire time. Everyone in the sales department is always very helpful service not so much. I’ll be taking my vehicle to another dealership when I need service. More

by bkolachny Verified Customer Verified Customer

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Overview, staff, and especially Romel, were knowledgeable and met my needs. Very satisfied 👍🏼👍🏼 Good job and met my needs. Very satisfied 👍🏼👍🏼 Good job More

by DAVE17MD Verified Customer Verified Customer

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Conicelli exceeding our expectations. Our sales rep is top notch Sharlene Olmo and manager Tom Maltman who both made our RAV 4 purchase a win win dream deal. Best car dealership experie Our sales rep is top notch Sharlene Olmo and manager Tom Maltman who both made our RAV 4 purchase a win win dream deal. Best car dealership experience ever and will refer everyone to Conicelli in Springfield. Happy new car owners and glad to now be a part of the Conicelli family! As soon as Sharlene approached us browsing the lot, I knew she was our gal to get the job done. Her beautiful smile and zero pressure was exactly what we were hoping for and we hit the jackpot with Sharlene! More

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Sharlene Olmo was great! My wife and I were very happy to deal with her as we took a test drive and eventually purchased a vehicle. Conicelli Toyota made an error in the pu My wife and I were very happy to deal with her as we took a test drive and eventually purchased a vehicle. Conicelli Toyota made an error in the purchase preview, however, charging us Philadelphia City tax even though we live in a suburb. They also kept us waiting for 45 minutes as they prepared the sales documents. However, we are happy with the car and with the extended protection plan we purchased. More

by CEVERBA1 Verified Customer Verified Customer

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Sharlene Olmo couldn’t have been more professional, helpful, and kind. She worked hard for us with patience, our best interests/wants in mind, and without pressuring us. By the end of our conversations helpful, and kind. She worked hard for us with patience, our best interests/wants in mind, and without pressuring us. By the end of our conversations with Sharlene during our test drive, I felt like she was such a good person and even potential friend. As for the financing experience, Dave was welcoming and extremely efficient, yet thorough. However, we disliked pressure we felt to add on maintenance packages and such. It’s assumed commission is made off of the sale of these products, so it gets so awkward when we simply don’t want to purchase them and then receive a little pushback about our decision. More

by JULIETYSON101 Verified Customer Verified Customer

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Paul and Sharlenewere great! There was no pressure. They answered all of my questions and were very patient with me. In fact I still call Paul with questions. He is very good at There was no pressure. They answered all of my questions and were very patient with me. In fact I still call Paul with questions. He is very good at finding the answers for me and very knowledgeable of the technology. More

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They where kind cuterious and took time to give you the time to think of you wanted the car. They didn't force anything on you to buy the car. time to think of you wanted the car. They didn't force anything on you to buy the car. More

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Had a great experience with the sales and financing staff. Willing to make a deal and make a new happy customer. staff. Willing to make a deal and make a new happy customer. More

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Great customer service my sales person was great she listened and she gave me exactly what I wanted I also got the extended warranty after she explained it to me listened and she gave me exactly what I wanted I also got the extended warranty after she explained it to me More

by HINDSALEE Verified Customer Verified Customer

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Everyone was very nice and helpful. The sales lady was new, but extremely warm and knowledgeable. The sales lady was new, but extremely warm and knowledgeable. More

by TAMARA_ATIS_LA Verified Customer Verified Customer

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