Shareen Johnson

My wife and I always use Southern Motors Acura, we currently own 4 of them. Service is amazing there, Norman and Shireen really look out for their customers, making it a pleasant experience. Even thou currently own 4 of them. Service is amazing there, Norman and Shireen really look out for their customers, making it a pleasant experience. Even though we are way out of warranty on 2 of our Acura’s, we still do the service with Norman or Shireen. More

by J.goodmetal Verified Customer Verified Customer

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Bad phone services; courteous folks in desks at service area. Terrible wait time on repairs. My car was there for two weeks; I was blessed to be able with my son and family as my hotel. What on earth woul area. Terrible wait time on repairs. My car was there for two weeks; I was blessed to be able with my son and family as my hotel. What on earth would others do if they were stranded and no vehicle? I saw some employees relaxing and not working. Cut the fat and pay the “technicians” /mechanics enough money to come to work, be trained and encourage the good ones to stay with perks- insurance, bonuses, discounts on cars. People will stop paying for cars if they can’t be repaired lpromptly! More

by charlottecoursey Verified Customer Verified Customer

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Very nice service lady she helps me good and clean service aria I appreciate them service aria I appreciate them More

by SIVALP Verified Customer Verified Customer

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I loved the people at the front, but it was the tech that worked on my car that made the experience so negative. I initially WAS going to give it a 5 star review but I checked underneath the car to see if th worked on my car that made the experience so negative. I initially WAS going to give it a 5 star review but I checked underneath the car to see if the splash pan for the oil filter was put on correctly but some of the bolts were MISSING. More

by Aaron H Verified Customer Verified Customer

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I have always received great service and will continue to have my cars serviced at Southern Motors Acura! have my cars serviced at Southern Motors Acura! More

by avacguy Verified Customer Verified Customer

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Service was done promptly and the waiting area was exceptional In and out in less than 90 minutes exceptional In and out in less than 90 minutes More

by sdreid25 Verified Customer Verified Customer

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As always, Shireen did a great job explaining everything that was completed and what needed to be done in the near future! that was completed and what needed to be done in the near future! More

by jchokos Verified Customer Verified Customer

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We were on vacation and our Acura MDX died the day before departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the pa departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the part in stock and 24 hours later we picked up our car and departed for home just a day later than planned. Shareen Johnson in the service department was wonderful and so helpful. I know we were lucky they had the part but I think they sped it up since we were out of town. Shareen was the best and they were very accommodating! More

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Nightmare I took my TL in for a oil change.2.5 hours later they tell me I have a blown head gasket & that my car is smoking!! I’m like what y’all better call th I took my TL in for a oil change.2.5 hours later they tell me I have a blown head gasket & that my car is smoking!! I’m like what y’all better call the police up here. It’s doesn’t take 2.5 hours for no oil change. They made everything my fault that I had ran my car hot. Both managers where so nasty to me. After going back & forth for another hour they finally agreed to let me use their vehicle to check my car out. They call me 2 days later to tell me the tech put a extra quart of oil in my car which made it smoke. I got no Apology’s for their wrong doings and for wasting my time!! Never again will I use this dealership!!!! Shareen Johnson knew that my car wasn’t smoking when she checked it in but didn’t open her mouth!! Lesson learned I’m just gonna stick with granger Honda for all my car needs More

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Stay away.....they are crooks I paid to have my car serviced here but hey toook My money and failed to change my filter. They refused to deliver on their promises. They are not an I paid to have my car serviced here but hey toook My money and failed to change my filter. They refused to deliver on their promises. They are not an integral dealership. They are intentionally misleading. Also their vehicles are way too high. More

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