Shara Walker

Absolute swindlers. Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on T Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on Toyota OEM parts by a Toyota Master technician. Confronted the dealership and they put their heads in the sand had to get Toyota corporate involved for multiple issues with the botched install of the Lift kit which was put on before I purchased the vehicle brand new. After dealing with Toyota corporate for several months my truck was repaired. The case manager for Toyota and several other representatives, Toyota corporate, stated that Midland Toyota has multiple corporate complaints due to botched installs and countless other issues. Do yourself a favor and do not even give this dealership a second glance. With all the issues that Toyota is going through right now do you want a dealership that’s gonna work with you not one it’s gonna run away at the first sign of a problem. they’re only job at this dealership is to overcharge you for their vehicles and then they’re done with you. Absolutely disgusting customer service and accountability. More

Report | Print

Eric Barrera is our preferred service advisor. Curteous and knowledgeable. Service including state inspection is done well and quickly. Curteous and knowledgeable. Service including state inspection is done well and quickly. More

Report | Print

Knowledgeable, Friendly I have never been disappointed. Great customer service and not a lengthy visit. Great customer service and not a lengthy visit. More

Report | Print

I always have an exceptional experience with this local dealership. I have developed great rapport with your staff and am grateful for the care and attention they give. dealership. I have developed great rapport with your staff and am grateful for the care and attention they give. More

Report | Print

Toyota of Midland always does a great job communicating, scheduling, and the work is always done well. scheduling, and the work is always done well. More

Report | Print

The service as always was excellent!I was given updates The service as always was excellent! I was given updates throughout the service and loved the friendliness of the lady that took care of me! The service as always was excellent! I was given updates throughout the service and loved the friendliness of the lady that took care of me! More

Report | Print

Midland Toyota has excellent service. I have owned a Toyota for many years and have always had it serviced at the local dealership. They are friendly, helpful and quick. Thanks Toyota Toyota for many years and have always had it serviced at the local dealership. They are friendly, helpful and quick. Thanks Toyota More

Report | Print

Thanks to Andrew Watt in your Service Center, getting my tire replaced on my leased vehicle was actually a pleasant experience. He was polite, honest and professional. tire replaced on my leased vehicle was actually a pleasant experience. He was polite, honest and professional. More

Report | Print

What can I say except this place has always been good to me. This is the only dealership I have trust in the Permian basin. me. This is the only dealership I have trust in the Permian basin. More

Report | Print

Drayven was wonderful. Kind , considerate, attentive. I did not purchase a vehicle because all of my criteria was not met. Drayven is on watch for me and will let me know when the next opportunity beco I did not purchase a vehicle because all of my criteria was not met. Drayven is on watch for me and will let me know when the next opportunity becomes available. More

Report | Print