Shanya Alexandra
Shanya Alexandra at Jim Ellis Toyota of McDonough
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Shanya Alexandra

KBB Rep

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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5.0
58 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Employee Video

5.0

58 Reviews

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58 Reviews of Shanya Alexandra

December 09, 2024

Dealership Rating
Employee Rating

I had the best experience working with Shanya at Jim Ellis Toyota of McDonough! She was professional, friendly, and went above and beyond to make sure I was satisfied. From answering all my questions to More

by Truuly
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We’re thrilled to hear that Shanya provided you with such a professional, friendly, and seamless car-buying experience. Going above and beyond for our customers is what we strive for, and it’s wonderful to know she made the process stress-free for you. Your recommendation means the world to us. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Jim Ellis Toyota of McDonough! 🚗✨

November 24, 2024

Dealership Rating
Employee Rating

I recently purchased a 2025 Toyota camry Thursday. Mr Leon Poole was GREAT! He was professional, exciting and very knowledgeable about the automobile. I've purchase cars before but this had to be t More

by innergysourceservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2024

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your experience! We’re thrilled to hear that Mr. Leon Poole provided you with such a professional, exciting, and knowledgeable car-buying experience. We strive to make every transaction smooth, and it’s wonderful to hear that he made such a positive impact. We also appreciate your kind words about our team and your comparison to your previous experience at Cronic Nissan. It means a lot to us that you chose Jim Ellis Toyota of McDonough, and we look forward to serving you again. Enjoy your new 2025 Toyota Camry!

November 19, 2024

Dealership Rating
Employee Rating

Shanya provided exceptional service, making the appraisal process stress-free and quick She insisted and delivered a same-day check that was issued, offering a seamless and efficient experience. Highly recom More

by Williams.montae101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! Shanya is dedicated to providing exceptional customer service and ensuring a seamless, stress-free experience. We're thrilled to hear she eased your worries and made the appraisal process quick and efficient, even issuing a same-day check. Your recommendation means a lot, and we’re glad Shanya could assist you with such professionalism!

November 18, 2024

Dealership Rating
Employee Rating

Shanya eased all my worries that I had about this process by exuding exceptional customer service. She made the appraisal process quick and stress-free, ensuring that a same day check was issued. The entire More

by Ayanna Peteet
Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! Shanya is dedicated to providing exceptional customer service and ensuring a seamless, stress-free experience. We're thrilled to hear she eased your worries and made the appraisal process quick and efficient, even issuing a same-day check. Your recommendation means a lot, and we’re glad Shanya could assist you with such professionalism!

November 05, 2024

Dealership Rating
Employee Rating

Got an appraisal done on a 2017 Toyota Camry Shanya was great and I will be returning to sell! More

by levihemmingway
Recommend Dealer
Yes
Nov 06, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! I’m thrilled to hear that you were pleased with the appraisal process on your 2017 Toyota Camry. We look forward to assisting you when you’re ready to sell. See you soon at Jim Ellis Toyota of McDonough!

October 25, 2024

Dealership Rating
Employee Rating

I recently went to Toyota looking to purchase a vehicle I found myself actually selling my vehicle instead. Thank you shanya for helping me out! More

by Eloynachi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're glad to hear that you had a successful visit, even if it turned out differently than expected. We appreciate your kind words. If you need anything else in the future, feel free to reach out. Enjoy your day!

October 19, 2024

Dealership Rating
Employee Rating

I came into toyota not expecting to sell my vehicle, but upon working with shanya, I received a great deal! More

by RS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Jim Ellis Toyota of McDonough responded

We're so glad to hear that you had a great experience! It's fantastic that we could help you get a great deal on your vehicle. Thank you for choosing Jim Ellis Toyota of McDonough, and we look forward to working with you again!

October 14, 2024

Dealership Rating
Employee Rating

Worked with Shanya and had a great experience trading in my car highly recommend them More

by ashleyricon23
Recommend Dealer
Yes
Oct 17, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your recommendation! We're thrilled to hear that you had a great experience working with Shanya at Jim Ellis Toyota of McDonough and enjoyed trading in your car. If you ever need assistance in the future, don't hesitate to reach out!

October 07, 2024

Dealership Rating
Employee Rating

Went to the dealership just wanting information on how much i could get for my used vehicle and Shanya was very helpful I haven’t sold just yet but I will be back! More

by ashtonmiller827
Recommend Dealer
Yes
Oct 10, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! I'm glad to hear you found the information helpful. Whenever you're ready to move forward, we'll be here to assist you. Looking forward to seeing you again soon!

October 03, 2024

Dealership Rating
Employee Rating

Brought my Honda into the dealership and the service was phenomenal I definitely recommend them for all of your customer service needs More

by billytelling
Recommend Dealer
Yes
Oct 06, 2024

Jim Ellis Toyota of McDonough responded

Thank you for bringing your Honda to us. We're glad to hear that the service was phenomenal. We appreciate your recommendation and look forward to helping with all your future service needs.

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