Shanya Alexandra
Shanya Alexandra at Jim Ellis Toyota of McDonough
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Shanya Alexandra

KBB Rep

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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5.0
57 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

4 yrs

Languages Spoken

English English

Employee Video

5.0

57 Reviews

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57 Reviews of Shanya Alexandra

November 19, 2024

Dealership Rating
Employee Rating

Shanya provided exceptional service, making the appraisal process stress-free and quick She insisted and delivered a same-day check that was issued, offering a seamless and efficient experience. Highly recom More

by Williams.montae101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! Shanya is dedicated to providing exceptional customer service and ensuring a seamless, stress-free experience. We're thrilled to hear she eased your worries and made the appraisal process quick and efficient, even issuing a same-day check. Your recommendation means a lot, and we’re glad Shanya could assist you with such professionalism!

November 18, 2024

Dealership Rating
Employee Rating

Shanya eased all my worries that I had about this process by exuding exceptional customer service. She made the appraisal process quick and stress-free, ensuring that a same day check was issued. The entire More

by Ayanna Peteet
Recommend Dealer
Yes
Nov 21, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! Shanya is dedicated to providing exceptional customer service and ensuring a seamless, stress-free experience. We're thrilled to hear she eased your worries and made the appraisal process quick and efficient, even issuing a same-day check. Your recommendation means a lot, and we’re glad Shanya could assist you with such professionalism!

November 05, 2024

Dealership Rating
Employee Rating

Got an appraisal done on a 2017 Toyota Camry Shanya was great and I will be returning to sell! More

by levihemmingway
Recommend Dealer
Yes
Nov 06, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! I’m thrilled to hear that you were pleased with the appraisal process on your 2017 Toyota Camry. We look forward to assisting you when you’re ready to sell. See you soon at Jim Ellis Toyota of McDonough!

October 25, 2024

Dealership Rating
Employee Rating

I recently went to Toyota looking to purchase a vehicle I found myself actually selling my vehicle instead. Thank you shanya for helping me out! More

by Eloynachi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're glad to hear that you had a successful visit, even if it turned out differently than expected. We appreciate your kind words. If you need anything else in the future, feel free to reach out. Enjoy your day!

October 19, 2024

Dealership Rating
Employee Rating

I came into toyota not expecting to sell my vehicle, but upon working with shanya, I received a great deal! More

by RS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Jim Ellis Toyota of McDonough responded

We're so glad to hear that you had a great experience! It's fantastic that we could help you get a great deal on your vehicle. Thank you for choosing Jim Ellis Toyota of McDonough, and we look forward to working with you again!

October 14, 2024

Dealership Rating
Employee Rating

Worked with Shanya and had a great experience trading in my car highly recommend them More

by ashleyricon23
Recommend Dealer
Yes
Oct 17, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your recommendation! We're thrilled to hear that you had a great experience working with Shanya at Jim Ellis Toyota of McDonough and enjoyed trading in your car. If you ever need assistance in the future, don't hesitate to reach out!

October 07, 2024

Dealership Rating
Employee Rating

Went to the dealership just wanting information on how much i could get for my used vehicle and Shanya was very helpful I haven’t sold just yet but I will be back! More

by ashtonmiller827
Recommend Dealer
Yes
Oct 10, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! I'm glad to hear you found the information helpful. Whenever you're ready to move forward, we'll be here to assist you. Looking forward to seeing you again soon!

October 03, 2024

Dealership Rating
Employee Rating

Brought my Honda into the dealership and the service was phenomenal I definitely recommend them for all of your customer service needs More

by billytelling
Recommend Dealer
Yes
Oct 06, 2024

Jim Ellis Toyota of McDonough responded

Thank you for bringing your Honda to us. We're glad to hear that the service was phenomenal. We appreciate your recommendation and look forward to helping with all your future service needs.

September 29, 2024

Dealership Rating
Employee Rating

Recently sold my 2012 Toyota Corolla here with the help of Shanya and I got exactly what was promised one of my best dealership experiences by far More

by ethella
Recommend Dealer
Yes
Oct 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so glad that Shanya was able to assist you and deliver on our promises. It’s wonderful to hear that this was one of your best dealership experiences. We appreciate your trust and look forward to helping you again in the future!

September 29, 2024

Dealership Rating
Employee Rating

Recently sold my 2019 Ford 250 for a good price and it was a great experience really can’t thank Shanya enough! More

by bryonfilmore021
Recommend Dealer
Yes
Oct 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that you had a great time selling your 2019 Ford F-250 with us. We’ll be sure to pass along your thanks to Shanya—she’s always happy to help! We appreciate your business and look forward to assisting you again in the future!

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