Shantai Isom

Very professional and very knowledgeable Great smile which tells her clients she enjoys her job which tells her clients she enjoys her job More

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Shantai was very helpful and a pleasure to talk to. She explained the features on my new car very well. She explained the features on my new car very well. More

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Shantai spent over an hour with me going over all of my questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions tha questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions that I was not aware of that make the driving experience much better, especially the voice command and hands-free experience. Thank You very much!!! More

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No dealer add-ons to the price of their vehicles, very straight forward approach! Good selection to choose from. straight forward approach! Good selection to choose from. More

by steve.judy.jones Verified Customer Verified Customer

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This our se and car purchase from 5 Star. Our salesman Bill Klozik is great to work with. Our salesman Bill Klozik is great to work with. More

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I have never experienced buying a car that was as good as the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The treatment that has been shown to me is above and beyond. More

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Jordan was the greatest. he reached out to me as me lease end date neared and I let him know what model, color and features I wanted. He checked current and incoming invent he reached out to me as me lease end date neared and I let him know what model, color and features I wanted. He checked current and incoming inventory and found exactly what I wanted. When the Forester arrived, he called me to come and get my new car. He walked me through the new 2025 changes More

by Nugrammi Verified Customer Verified Customer

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From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly recommend Five Star Subaru of Grapevine for all of your car needs! More

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What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowledge she has. Also so patient with someone like me with limited technology skills. Million thanjs More

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Ron was great to work with. He asked the right questions to find what I wanted and went the extra mile to find the right vehicle for me. Ron gave me some great options and follo He asked the right questions to find what I wanted and went the extra mile to find the right vehicle for me. Ron gave me some great options and followed through on what he offered. Once the decision was made, Ron made the whole purchase process as painless as possible and anticipated most of my questions before I had a chance to ask. He never made me feel pressured during the process. This is the second vehicle we have purchased from Five Star Subaru of Grapevine through Ron and should we need to get another one, Ron would be my first call. More

by LAINES61 Verified Customer Verified Customer

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