Shantai Isom
Customer Relations Manager
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
Dealership Experience
4 yrs, 7 mos
Industry Experience
27 yrs, 7 mos
70 Reviews
Write a Review70 Reviews of Shantai Isom
January 03, 2025
The service was great and professional. Shantai answered all the questions and also showed me a few more features on my new Subaru. I’m grateful for the good Service. Shantai answered all the questions and also showed me a few more features on my new Subaru. I’m grateful for the good Service. More
October 13, 2024
Shantai spent over an hour with me going over all of my questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions tha questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions that I was not aware of that make the driving experience much better, especially the voice command and hands-free experience. Thank You very much!!! More
Other Employees Tagged: Brandon Fraikes, Lauren Cano
September 24, 2024
No dealer add-ons to the price of their vehicles, very straight forward approach! Good selection to choose from. straight forward approach! Good selection to choose from. More
Other Employees Tagged: Jaylon Johnson
August 02, 2024
This our se and car purchase from 5 Star. Our salesman Bill Klozik is great to work with. Our salesman Bill Klozik is great to work with. More
Other Employees Tagged: Bill Klozik
June 27, 2024
I have never experienced buying a car that was as good as the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The the experience I have had with this dealership. This is the first Subaru I have ever bought. I see now why my daughter has always owned Subarus. The treatment that has been shown to me is above and beyond. More
Other Employees Tagged: Kenny Gaines
June 16, 2024
Jordan was the greatest. he reached out to me as me lease end date neared and I let him know what model, color and features I wanted. He checked current and incoming invent he reached out to me as me lease end date neared and I let him know what model, color and features I wanted. He checked current and incoming inventory and found exactly what I wanted. When the Forester arrived, he called me to come and get my new car. He walked me through the new 2025 changes More
Other Employees Tagged: Mike Ohanesian, Jordan Reddish
June 06, 2024
From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly recommend Five Star Subaru of Grapevine for all of your car needs! More
Other Employees Tagged: Rex So, Darryl Frazier
June 04, 2024
What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowledge she has. Also so patient with someone like me with limited technology skills. Million thanjs More
Other Employees Tagged: Jesse Blackmon, Ryan Murray, Rex So, Darryl Frazier