Shannon Way
Shannon Way at Premier Subaru Middlebury
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Shannon Way

Service Administrator/Advisor

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Shannon Way

June 25, 2024

Dealership Rating
Employee Rating

Very friendly atmosphere! They did a good job on my car. I appreciate it very much. More

by Maarten93
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 05, 2024

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Employee Rating

I worked with Rachel Santos when I got my Subaru Crosstrek. Rachel was very attentive, very polite and personable, answered all my questions, she was very knowledgeable of all the features. The was More

by MargaretC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Santos

Mar 02, 2024

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 11, 2023

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Employee Rating

Premier Subaru dealership is outstanding with knowledge and support. They work above and beyond to assist with any concerns. Best dealership of honesty and integrity. More

by Fashionmom
Sales Price Transparency
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Recommend Dealer
Yes
Dec 13, 2023

Premier Subaru Middlebury responded

Hi, we're so glad that we were able to go above and beyond your expectations! We want all our customers to feel this way when leaving our dealership!

October 14, 2023

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Dealership was pristine! Staff were accommodating, knowledgeable, and welcoming. I’m so happy I went to Premiere! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Michael LaRovera , Joseph Hernandez

October 03, 2023

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I found the sales person to be knowledgeable, friendly and professional as well as the business woman I worked with. After buying cars about every 5 years since 1979 this dealership is my new favorite. More

by finn94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2023

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

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Soooooo very pleased with the fantastic service Rachel provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be More

by donnav87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2023

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

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Employee Rating

My elderly mother has purchased over 10 cars for decades from this dealership and Shannon, in particular, has helped her and gone above and beyond the general scope of service and way more than any other de More

by premiercustomer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2023

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We have bought many cars over the years and this was the best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealer More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2023

Dealership Rating
Employee Rating

Everyone I worked with went above and beyond to make the experience great from start to finish. Love my new Subaru! More

by Gmarie6314
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Martinelli, Carlos Batista, Michael Kather , Joseph Hernandez

April 21, 2023

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Employee Rating

This is my fourth car from this dealership. They have a great sales, service, and management staff! More

by jamesnoga
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Santos, Carlos Batista , Joseph Hernandez

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