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Shannon Thomas
Shannon Thomas at Southern Dodge Chrysler Jeep Ram FIAT
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Shannon Thomas

Sales Consultant

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.8
65 Reviews
4.8

65 Reviews

Write a Review

65 Reviews of Shannon Thomas

May 07, 2024

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Employee Rating

I went in to get an oil change and a state inspection. The employees were professional and the work performed was great. More

by Kel
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Tina Dickenson, Katie Vanostrand, Haley More, James Regan

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May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 02, 2023

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Employee Rating

The service was great, did not have to wait long before my truck were ready More

by JONWES43
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Workmanship
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Recommend Dealer
Yes
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Nov 02, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 27, 2023

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Employee Rating

Service is always great no matter what I need done to any of my vehicles More

by corkynorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Deuso, Ron Rytter

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Oct 27, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2023

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Everyone was extremely pleasant. Great follow up conversations, and a follow up phone call the next day. I felt well taken care of. More

by tonybird1
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Workmanship
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Recommend Dealer
Yes
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Oct 12, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 29, 2023

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Employee Rating

When I arrived I was quickly greeted by a courteous friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I receive More

by mking0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, John Ailstock, John Deuso , Todd Nichols

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Sep 29, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 22, 2023

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Very respectful. And courteous, I felt safe and comfortable and finish in a timely fashion. More

by BRIDGETTTEBEARD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 21, 2023

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Very fast and good quality work communicated well during the service so I wouldn’t know what time to pick up car. More

by kadajah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Justin Carr, Melvin Dickson Jr., Tim Fridel, Kee Smith , Todd Nichols, Sean O'Hara

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Sep 21, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Kadajah!

August 13, 2023

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Employee Rating

They did what no one else was willing to do. They fixed my car. Thanks More

by bobbobhttp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw

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Aug 14, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 29, 2023

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Employee Rating

Fantastic customer service. We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing we More

by PEGGYSHICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, Anthony Carey, Justin Carr, Marion "David" Dantzler, Marcus Dean, Melvin Dickson Jr., John Ailstock, John Bryant , Todd Nichols, Tom

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Jul 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for this feedback, David!

July 13, 2023

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Everyone I interacted was courteous and seem interested in taking care of me and my vehicle. Great service! More

by apla57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again!

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