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Shannon Polsgrove
Shannon Polsgrove at BMW of Farmington Hills

Shannon Polsgrove

Client Advisor

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

Contact Me
5.0
5 Reviews

Hi! My name is Shannon and I have been a client advisor at BMW of Farmington Hills for 5+ years. Whether it's new or pre owned, I would love to help you find your perfect vehicle!

Dealership Experience

5 yrs, 3 mos

Specialties & Trainings

Profiles in Achievement recipient 2022-2024

5.0

5 Reviews

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5 Reviews of Shannon Polsgrove

July 04, 2025

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Employee Rating

Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. More

by davelevstek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs , Dan Richardson - Knowledgeable, Professional, Helpful

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Jul 04, 2025

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Dave! We're thrilled to hear that Shannon provided you with a knowledgeable, professional, and personable experience at BMW of Farmington Hills. Our team strives to make every purchase outstanding, and I appreciate you taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

June 30, 2025

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Employee Rating

It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale More

by w8vkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs, Steve Williams

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. More

by maureenmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

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Employee Rating

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs, Steve Williams

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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