Shannon Pankratz
Shannon Pankratz at Russ Darrow Waukesha Kia
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Shannon Pankratz

Business Manager

Russ Darrow Waukesha Kia

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.9
56 Reviews

Languages Spoken

English English

4.9

56 Reviews

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56 Reviews of Shannon Pankratz

November 07, 2024

Dealership Rating
Employee Rating

Staff was extremely pleasant. Told them what I could afford, We settled on my terms. More

by rkaidantsis
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Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

October 31, 2024

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Employee Rating

Kain was very helpful and informative. He was not pushy in any regard. Highly recommend him! More

by muchowcd
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 22, 2024

Dealership Rating
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Our experience at RD Kia Waukesha was amazing! We leased a new Sportage for our daughter. We had been to several other dealers and were so glad we walked into Russ Darrow. We were immediately me More

by JamieB
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

July 17, 2024

Dealership Rating
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Friendly, knowledgable and honest. They all worked very hard to get the car we wanted. More

by David E
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Recommend Dealer
Yes

April 21, 2024

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Employee Rating

They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And More

by Gmakaren6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Katie was great to work with. She knew the answers to my questions and helped me with my decision. She worked diligently to get my deal done quickly. Pleasure working with her. More

by Msmomx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Ben Artymowski, Gildardo Esquivel , Katie George

Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for the fantastic review! The team at Kia of Waukesha is thrilled to hear that Katie was great to work with and provided you with all the answers to your questions. We are delighted that she could assist you in making your decision and worked diligently to get your deal done quickly. It was a pleasure working with you as well. If you need anything in the future, don't hesitate to reach out.

April 03, 2024

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Employee Rating

Katie was knowledgeable, she listened to my needs and found me exactly the car I needed. I would buy from her again. More

by Carbuyer1
Purchase Time
Recommend Dealer
Yes
Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for your great review! The team at Kia of Waukesha is delighted to hear that Katie was knowledgeable and attentive to your needs, helping you find exactly the car you needed. We appreciate your trust and look forward to serving you again in the future. If you need anything, don't hesitate to reach out.

March 11, 2024

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Employee Rating

Wally did a great job finding out what our needs were, and then creating a way to meet them. More

by Terry
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

February 27, 2024

Dealership Rating
Employee Rating

Marcus was the guy who helped me. He was amazing and understanding of what I wanted and didn’t try Forced things I didn’t want! Everyone was very accommodating and worked quickly to g More

by Vlara123109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Hankin

January 24, 2024

Dealership Rating
Employee Rating

Wally was awesome and very personable. He helped me from beginning to end of the whole process and I left a very happy new car driver! Thanks again! More

by ariannaviscarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom, Brandon McGahee, Ben Artymowski , Daniel Holzman

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