Shannon Monroe
Shannon Monroe at Champion Chevrolet

Shannon Monroe

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
399 Reviews
4.8

399 Reviews

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399 Reviews of Shannon Monroe

October 26, 2025

Dealership Rating
Employee Rating

Great from the sale through the service. Shannon in the service department is fantastic providing textbook customer service and support. You know your vehicle will be kept clean and serviced More

by M.WAYNE.PORTER
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2025

Dealership Rating
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They have excellent service and reasonable price. Staff are friendly and very knowledgeable. Highly recommend More

by morefield.becky
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd, Kristen Martin

October 18, 2025

Dealership Rating
Employee Rating

Very professional with a personal touch! Pleased with their service and look forward to seeing how many miles I can get on my car. More

by Bknapp481
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy

October 13, 2025

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Employee Rating

Great service as always! Great communications will all. Highly recommend to anyone looking for a great car company. More

by u771643
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Recommend Dealer
Yes

October 09, 2025

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Employee Rating

Champion Chevrolet provided me with excellent customer service. I received timely and concise updates from the service advisor. More

by david.reach
Service Price Transparency
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Recommend Dealer
Yes

September 30, 2025

Dealership Rating
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Always professional service and personal service for a handicapped person. Great service and Thank You! More

by REARYL1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Sutherland, Phil Leaonard, Neil Chapman , Not applicable

September 29, 2025

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Always the best service. Very friendly and helpful. They go out of their way to service my needs. More

by Jesse
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Recommend Dealer
Yes

September 25, 2025

Dealership Rating
Employee Rating

Fast service and friendly service techs. Appreciate the before pictures of the car as a CYA for both of us. More

by SOUTHERNYANKEE8788
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

I never have to wait long. Everyone is friendly. The service is good. I would recommend More

by dsratli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

The service desk and service staff were good. The cashier was unprofessional, rude, and lacking any social skills whatsoever. Champion Chevrolet should be ashamed to have someone represent them w More

by ronnie21
Service Price Transparency
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Recommend Dealer
No
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