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![Shannon Monroe at Champion Chevrolet](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
214 Reviews
Write a Review214 Reviews of Shannon Monroe
September 06, 2024
always please with the Service Dept. , that's why I keep returning. I drive from Greeneville to Johnson City because of the good service. Thanks, Kathy , that's why I keep returning. I drive from Greeneville to Johnson City because of the good service. Thanks, Kathy More
September 03, 2024
I'll say this. ...Shannon's help was 2nd to none. I had 4 tires delivered but I wanted to make sure the alignment was good before mounting the new tires. Initially s ...Shannon's help was 2nd to none. I had 4 tires delivered but I wanted to make sure the alignment was good before mounting the new tires. Initially said 2 weeks, but then said if I could leave the car, he'd fit me in. That type of customer service goes a long way towards receiving my continued work. More
September 03, 2024
1200. 00 service did not solve my engine light problem. Now truck needs a sensor, and it is not available and there is not foreseeable date for availabilit 00 service did not solve my engine light problem. Now truck needs a sensor, and it is not available and there is not foreseeable date for availability. More
August 31, 2024
Went to dealership because check engine light came on for my brand new Trax with 500 miles on it. Wife sat there an hour and half for them to put computer on it to get code. I know from experience tha don't my brand new Trax with 500 miles on it. Wife sat there an hour and half for them to put computer on it to get code. I know from experience tha don't take but 10 minutes. Service advisor never told her what was wrong. The lady at check out told her they ordered part and we would be called back. More
Other Employees Tagged: Jason was actual service advisor
August 30, 2024
Great service gentleman came right too me I can’t walk I’m In a wheel chair so he took excellent care to fulfill my needs and was a wonderful experience didn’t get his name but hats off too him ! I’m In a wheel chair so he took excellent care to fulfill my needs and was a wonderful experience didn’t get his name but hats off too him ! More
Other Employees Tagged: David was my salesman don’t remember last name
August 30, 2024
Overall, the service work is very good. On the occasion I wasn't satisfied, they corrected the problem. Shannon Monroe is an outstanding Service Advisor. On the occasion I wasn't satisfied, they corrected the problem. Shannon Monroe is an outstanding Service Advisor. More