Shannon Monroe

I brought my vehicle, a 2005 Tahoe in on Friday November 29 with a check engine light on. The problem was diagnosed as a bad O2 sensor and supposedly fixed. When I brought in my truck, it ran okay except fo 29 with a check engine light on. The problem was diagnosed as a bad O2 sensor and supposedly fixed. When I brought in my truck, it ran okay except for the check engine light; it now runs worse than it ever has. I plan on bringing the truck back in on Monday December 2nd to hopefully be fixed correctly. More

by njbfl Verified Customer Verified Customer

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I entered a negative review which I would like to rectify. I brought my 2005 Tahoe in for service on Friday 11-29-24. The service was done correctly, and an additional problem arose after the fact. I rectify. I brought my 2005 Tahoe in for service on Friday 11-29-24. The service was done correctly, and an additional problem arose after the fact. I thought it was related to the original service which it was not. Returned my truck on Monday 12-02-24, and the service department acted swiftly to diagnose the problem and fix it. I'm sorry for initial negative review and want to thank the service department for correcting the new problem in such an expeditious manner. More

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Shannon is great to work with, he always takes time to explain any service that they did on our vehicles. explain any service that they did on our vehicles. More

by sivester0 Verified Customer Verified Customer

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Always 5star service. Every time without fail. My choice for dealership and service in the Appalachian Highlands. Every time without fail. My choice for dealership and service in the Appalachian Highlands. More

by angeleemurray Verified Customer Verified Customer

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Shannon is great. He got me several quotes on different tire brands and styles. The tires arrived at dealership well in advance of my appointment. He had all of the re He got me several quotes on different tire brands and styles. The tires arrived at dealership well in advance of my appointment. He had all of the rebate paperwork waiting for me when I arrived. More

by DAVO639 Verified Customer Verified Customer

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Very friendly and ready to help as soon as i walked in. Updates were completed in a timely manner. Updates were completed in a timely manner. More

by pgentry0 Verified Customer Verified Customer

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friendly service / willingness and attitude was great . had to order the part and said service would schedule a appointment when part came in ! had to order the part and said service would schedule a appointment when part came in ! More

by corvette54 Verified Customer Verified Customer

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Champion Chevrolet has top-notch customer care! They truly care about the buyer, thier goals/family needs , and they help assist with choosing the right vehicle for you l! Every staff member was pl They truly care about the buyer, thier goals/family needs , and they help assist with choosing the right vehicle for you l! Every staff member was pleasant to work with! 100% recommend Champion Chevy Johnson City More

by ALANJAIKEN Verified Customer Verified Customer

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The staff are extremely friendly and they do their best to try and make sure you find the truck you love to try and make sure you find the truck you love More

by ROBINSON_CODY989 Verified Customer Verified Customer

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Excellent service. Very pleased. My car received quality service in a short time period. The waiting area was comfortable and clean. Staff were friendly and professiona Very pleased. My car received quality service in a short time period. The waiting area was comfortable and clean. Staff were friendly and professional. More

by pamela.plotkin Verified Customer Verified Customer

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