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Shannon McCormack

Overview Reviews (47) Inventory (53)

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Shannon McCormack

Shannon McCormack | Page 2

Certified Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.8

47 Reviews

Overview Reviews (47) Inventory (53)

Dealership Experience

1 yr, 3 mos

Industry Experience

6 yrs, 1 mo

4.8

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Shannon McCormack

June 23, 2026

Dealership Rating

Employee Rating

Everytime I have worked with Shannon she provides excellent service and explains repairs thoroughly. She alone has kept me coming back for service! Fantastic excellent service and explains repairs thoroughly. She alone has kept me coming back for service! Fantastic More

by VINNY18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 23, 2026 -

Executive Nissan responded

We appreciate your kind words about Shannon’s service. Her thorough explanations and dedication are exactly what we aim for, and we’re glad they’ve made a difference for your Jeep Grand Cherokee 4xe. We look forward to helping you with future maintenance.

June 21, 2026

Dealership Rating

Employee Rating

Shannon was friendly and kept me informed. Car was taken in at appointment time. The dealership has free WiFi and a workstation where I could use my laptop. They did not try to upsell me on ot Car was taken in at appointment time. The dealership has free WiFi and a workstation where I could use my laptop. They did not try to upsell me on other services but instead provided a detailed quote if I choose to do them in the future. More

by Cfreiday

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jun 21, 2026 -

Executive Nissan responded

It’s great to hear Shannon kept you informed and that your Rogue was serviced right at your appointment time. We’re glad the WiFi and workstation added convenience and that our team provided a clear quote without any pressure.

June 19, 2026

Dealership Rating

Employee Rating

Shannon was very pleasant and professional and very satisfied with the work and the short time it took to be completed satisfied with the work and the short time it took to be completed More

by KEITHCAPPON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jun 19, 2026 -

Executive Nissan responded

We’re delighted Shannon provided such pleasant and professional service and that your Nissan Pathfinder was back on the road so quickly. We appreciate you sharing your experience and look forward to assisting you again.

June 17, 2026

Dealership Rating

Employee Rating

It's was good Service was good, just didn't get a complimentary carwash after the service was performed. complimentary carwash after the service was performed. More

by tlsutton0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jun 18, 2026 -

Executive Nissan responded

We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Executive Nissan.

June 13, 2026

Dealership Rating

Employee Rating

Excellent communication and service They were very courteous and showed good customer service Thanks to their team courteous and showed good customer service Thanks to their team More

by MFRAULINO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jun 13, 2026 -

Executive Nissan responded

We’re thrilled to hear that our team, especially Shannon, provided clear communication and courteous service during your Jeep Wrangler Unlimited’s visit. It’s always rewarding to know our approach to customer care resonated with you. Thank you for sharing your experience.

June 06, 2026

Dealership Rating

Employee Rating

Had a great experience with everyone I encountered, love this dealership Customer service at this dealership is impressive this dealership Customer service at this dealership is impressive More

by NORMYUNIQUE22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

Jun 07, 2026 -

Executive Nissan responded

Thank you for sharing your positive impression of the service on your Jeep Grand Cherokee. Shannon and our team are pleased the experience stood out. We look forward to your next visit.

June 03, 2026

Dealership Rating

Employee Rating

Excellent customer service! I didn’t have to wait long and staff was friendly and helpful. I didn’t have to wait long and staff was friendly and helpful. More

by LINDABUONGIOVANNI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 03, 2026 -

Executive Nissan responded

It’s great to hear you experienced quick service and friendly support during your visit. Our team enjoyed working on your Nissan Sentra and we look forward to welcoming you back.

June 02, 2026

Dealership Rating

Employee Rating

Shannon was friendly and helpful and my service appointment was easy to schedule and completed quickly appointment was easy to schedule and completed quickly More

by SELBYLJ

Verified Customer

Recommend Dealer

Yes

Jun 02, 2026 -

Executive Nissan responded

We’re glad Shannon made scheduling effortless and your Jeep received prompt service. Thank you for your feedback; we look forward to serving you again.

May 29, 2026

Dealership Rating

Employee Rating

Shannon was great. Communicated well, resolved the issue Shannon was great. Communicated well, resolved the issue. Updated as needed and created a smooth experience. Communicated well, resolved the issue Shannon was great. Communicated well, resolved the issue. Updated as needed and created a smooth experience. More

by BILLDISTEFANO20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

May 29, 2026 -

Executive Nissan responded

We appreciate your five star review. Shannon is glad her clear communication and updates helped resolve the issue and make your Ram service smooth. We look forward to assisting you again.

May 25, 2026

Dealership Rating

Employee Rating

Shannon was a very helpful with helping me navigate through the experience of dealing with my extended warranty company and keeping me notified during the repair process. through the experience of dealing with my extended warranty company and keeping me notified during the repair process. More

by Gumbsjermaine

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shannon McCormack

May 25, 2026 -

Executive Nissan responded

We’re thrilled Shannon could guide you through the extended warranty process and keep you informed during your Jeep Grand Cherokee repair. Thank you for the five-star feedback.

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