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Shannon Lovelett
Shannon Lovelett at Germain Toyota of Columbus
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Shannon Lovelett

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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1 Review

Dealership Experience

1 yr, 2 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

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1 Review

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1 Review of Shannon Lovelett

May 15, 2024

Dealership Rating
Employee Rating

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Mahogany Nolen, Jerrod Ridgeway, Collin Floyd, Esmma Ali, Jadyn Schram, LaQuita Allsion

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Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

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