Shannon Dunn

Great service, they called me when my Jeep was ready and let me know other upcoming services I will be needing. let me know other upcoming services I will be needing. More

by shawngriffin7sg Verified Customer Verified Customer

Report | Print

The sales department was great - very responsive, helpful and provided great customer service. A pleasure to work with and I LOVE my car. Thanks!!! and provided great customer service. A pleasure to work with and I LOVE my car. Thanks!!! More

by Bhr65 Verified Customer Verified Customer

Report | Print

Milford Auto Group has been my Jeep dealer for close to thirty years. I have thoroughly enjoyed working with the owners Joyce and Ed throughout this time period. They are extremely knowledgeable, professio thirty years. I have thoroughly enjoyed working with the owners Joyce and Ed throughout this time period. They are extremely knowledgeable, professional and very personable. Their dealership is top notch from sales, service to parts. My last Jeep purchase from their Sales Manager, Shannon Dunn was either my 10th or 11th Jeep. Shannon, like Joyce and Ed shares many of the same qualities. Living an hour away allows me access to several other Jeep dealerships. My choice though is very easy, it’s Milford Auto Group. More

Report | Print

Great experience, they did everything they could to get a deal done in my price range ! Can’t thank Shannon enough for his help ! deal done in my price range ! Can’t thank Shannon enough for his help ! More

by owney03 Verified Customer Verified Customer

Report | Print

When I called to make an appointment they were very helpful.Service was very good and the service department was very helpful.Service provided me with help ordering a replacement part for my car. They helpful.Service was very good and the service department was very helpful.Service provided me with help ordering a replacement part for my car. They all were very helpful. More

by ratfink114 Verified Customer Verified Customer

Report | Print

Working with Shannon was great! Super responsive and helpful! I highly recommend working with him Super responsive and helpful! I highly recommend working with him More

by Acreindel716 Verified Customer Verified Customer

Report | Print

They were both awesome and kind we were comfortable in all aspects, would recommend. H all aspects, would recommend. H More

by ZEEMO407 Verified Customer Verified Customer

Report | Print

Milford Auto Group is a dishonest and disceptive dealership. Put a deposit over the phone on a vehicle that was less than a year old w/ only 7k miles on it. Salesman assured me the vehicle was ab dealership. Put a deposit over the phone on a vehicle that was less than a year old w/ only 7k miles on it. Salesman assured me the vehicle was absolutely mint w/o a blemish ! After spending the time in having my insurance changed over and having a bank check drawn (which I had to a pay a fee for) drove over an hour to pick up the car. Sticking out like a sore thumb when seeing the car were several noticeable dings and a crease in the metal on the passenger door! This car had more damage than my 10 &12 year old cars! Needless to say I had to speak to a manager and have my deposit refunded. Additionally, the saleman was also very deceptive in representing their fees to me when I initially left my phone deposit. Multiple times he mentioned that their only fee was a $649 doc fee. Only after requesting a breakdown of the costs did I see them trying to sneak in a $299 VIN etching fee. When questioned about this he said it was mandatory on all vehicles sold. Only after my vehement refusal to pay this fee was it dropped. Should also mention on their website in the fine print, no mention as to the cost of a doc fee is reported only that a $115 adm. fee maybe added. Again quite deceptive! More

Report | Print