Shannon Burris
Shannon Burris at Clay Cooley Ford
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Shannon Burris

Service Advisor

Clay Cooley Ford

633 TX-360
Arlington, TX 76011

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4.2
203 Reviews
4.2

203 Reviews

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203 Reviews of Shannon Burris

March 04, 2025

Dealership Rating
Employee Rating

They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. More

by DRECOOPER89
Service Price Transparency
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Recommend Dealer
Yes

February 27, 2025

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Bad experience! My car got damaged during a oil change. This happened Monday and I still haven’t heard from anyone. More

by elvia.fdz1998
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Pope

February 26, 2025

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Employee Rating

Vety Happy with the service, They answer on my questions. I am really recommended. They helping you and they will take care of you More

by bestsolutionsjs
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Pope, Joseph Ley

February 26, 2025

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Excellent customer service very pleased with the service provided by you.. thank you for your help More

by Djohnson83
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Recommend Dealer
Yes

February 21, 2025

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They were very helpful and I plan on taking my truck here for future service. More

by TRAVISALYER
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Recommend Dealer
Yes

February 19, 2025

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Employee Rating

Great communication. Advisor was very knowledgeable and helpful. I feel very pleased with service done. More

by 5tmultiserviceco
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Recommend Dealer
Yes

February 14, 2025

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My truck was 3 days in the dealer service and continue with the same problem. More

by petrofgarce07
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Recommend Dealer
No

February 12, 2025

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They are not delivering what they promised, not giving the documents to me , finance told me he emailed me the documents but he emailed the 2 pages only , car was missing the key and had some restrictions More

by Pourya1980
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Justin Villa

February 11, 2025

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Employee Rating

I had a great experience. Thanks for all the clay cooley ford team. They did an awesome job. More

by JANETMARIN61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 10, 2025

Dealership Rating
Employee Rating

Good service fast and very frendly personal big space in waiting area close to home. More

by Juanbarco469
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Recommend Dealer
Yes
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