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Shane Williams
Shane Williams at Burtness Chrysler Dodge Jeep Ram

Shane Williams

Sales Consultant

Burtness Chrysler Dodge Jeep Ram

1421 W Main Street
Whitewater, WI 53190

5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Shane Williams

September 10, 2024

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Employee Rating

Quinn and the people at Burtness were amazing to work with. A little trouble with parts availability, but nothing that wasn't achievable. They had a loaner car for me, when things took longer than expect More

by CCREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Absalom "Abs" Munoz, Dan Prince , Quinn in service

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Sep 13, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear Quinn and the team took great care of you, even when there were challenges with parts availability. Providing a loaner car is just one way we aim to make the process smoother for our customers. We appreciate your patience and look forward to serving you again!

September 05, 2024

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Everyone made us feel welcome and they worked hard to get us exactly what we asked for. Great crew! More

by Cheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Absalom "Abs" Munoz, Dan Prince

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Sep 06, 2024

Burtness Chrysler Dodge Jeep Ram responded

It's wonderful to hear that the team made you feel welcome and worked hard to meet your needs! It sounds like a fantastic experience with a dedicated crew.

July 30, 2024

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Great customer service! At Burtness they really go out of their way to help you choose the best car for you! Great salesmen- I love the car they helped me choose. Very fr More

by laurawengler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Miller, Dan Prince

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Jul 30, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with our customer service and sales team. It’s wonderful to know that you love the car they helped you choose and enjoyed the friendly, clean atmosphere. We appreciate your high recommendation and look forward to assisting you again!

June 28, 2024

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Sales team and Maintenance team good people. Got my new vehicle and my maintenance done at same time. Good Job! More

by jamesbridges96
Recommend Dealer
Yes

Other Employees Tagged: Hank Abb, Dan Prince

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Jul 30, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We’re glad to hear that both our sales and maintenance teams provided you with excellent service and that you were able to get everything taken care of at the same time. We appreciate your support and look forward to serving you again!

June 19, 2024

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Employee Rating

Friendly and very accommodating in fixing my vehicle and providing good customer service. Will return for future repairs More

by jamesbridges96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re pleased to hear that our team was friendly and accommodating in fixing your vehicle and providing good customer service. We look forward to assisting you with any future repairs and appreciate your continued trust in us!

June 10, 2024

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Quin always takes care of me and getting a car to use is great. Wish the radio could have been fixed but was told it is a software issue. More

by ecgrantb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We’re glad to hear that Quin has been helpful and that you appreciate the loaner car. I’m sorry to hear about the radio issue, but we hope the software fix will resolve it soon. If you have any more concerns, feel free to reach out.

May 31, 2024

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Burtsness and Shane Williams are always friendly and very accommodating in fixing our vehicle and what we need done. More

by donald50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2024

Burtness Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We’re glad to hear that you find both Burtness and Shane Williams to be friendly and accommodating. We appreciate your support and look forward to assisting you again!

May 18, 2024

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Very seamless transaction. The guys are very helpful in getting you into your new vehicle More

by rayankee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Absalom "Abs" Munoz, Dan Prince

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April 02, 2024

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Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Bowditch, Matt Miller, Brad Behrens, Absalom "Abs" Munoz, Hank Abb, Dan Prince, Anika Panuce

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Apr 11, 2024

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that we exceeded your expectations in both service and sales! Providing helpful and friendly assistance is what we aim for, and we're glad that our team delivered. Thank you for your recommendation, and we appreciate your kind words. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future!

January 03, 2019

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Employee Rating

Helpful, Friendly and Professional Burtness was very helpful with finding me a new vehicle. They did what they could to help me with my current situation. I was very pleased with the cu More

by MRector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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