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Shane Smith
Shane Smith at Salem Ford
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Shane Smith

Parts Manager

Salem Ford

60 South Broadway
Salem, NH 03079

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Shane Smith

April 21, 2024

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Employee Rating

Was easy to make in my appointment when I get there they receive me friendly and fast More

by Julio morel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2024

Salem Ford responded

Hello Julio: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Proud member of the Key Auto Group Your friends at Salem Ford

March 13, 2024

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The purchase of my 2023 Ford F-150 was a smooth transaction. I would recommend Salem Ford to family and friends. More

by GLENNASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Huysmans, Michael Saltman, Kobbey Silva, Conner Sheckler

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Mar 13, 2024

Salem Ford responded

Glenna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2023 Ford F-150! Thank you again for choosing Salem Ford, we look forward to having you as one of our valued customers for many more years to come! Your friends at Salem Ford

February 15, 2024

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Derrick, Chris and the service team are amazing. I know I'm in good hands and trust their judgment More

by Rangelo
Recommend Dealer
Yes

Other Employees Tagged: Shane Smith

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Feb 15, 2024

Salem Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

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Job was performed at a timely manner. All of the staff was very courteous. Everyone went beyond my expectations. More

by LEGER1234
Recommend Dealer
Yes

Other Employees Tagged: Shane Smith

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Feb 15, 2024

Salem Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 02, 2024

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Love JJ and Derek! Thanks for everything! Those guys are great! Truly take care of us! More

by Jillian4
Recommend Dealer
Yes

Other Employees Tagged: Shane Smith

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Feb 02, 2024

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford The Key Difference

February 01, 2024

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Exceptional dealership very clean. Everyone is very polite and professional Will definitely be back for service More

by Patsgirl0325
Recommend Dealer
Yes

Other Employees Tagged: Shane Smith

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Feb 01, 2024

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Your friends at Salem Ford Proud member of the Key Auto Group

January 06, 2024

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Just picked up my 2024 F350 PLATINUM, Thank you Mike Salty and the rest of the team at Salem Ford ! very professional and easy to work with ! More

by kevinplg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Rodriguez, Leonard Huysmans, Michael Saltman, Brandon Driscoll, Kobbey Silva

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Jan 06, 2024

Salem Ford responded

Hi Kevin, Thank you so much for your feedback and kind words about Salty and the team here at Salem Ford. We're happy to hear you had a great experience and that we made the car buying process as easy as possible for you. Enjoy your new Platinum F-350 and don't forget to stop by for your free NH state inspection stickers every year. Great way to kick off 2024 with a new truck! Enjoy and safe travels!!

October 13, 2023

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I very pleased with the service I received at Salem Ford. I will recommend them to family and friends. More

by Great Experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kobbey Silva, Gerry Lamirande

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Oct 14, 2023

Salem Ford responded

We appreciate your support and leaving us a 5-star review! Please stay in touch and safe travels!

September 28, 2023

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Employee Rating

Great service Great comunication Easy to get to Good inventory Good people to deal with More

by PATRICK.ST.LEDGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kobbey Silva, Gerry Lamirande

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Oct 02, 2023

Salem Ford responded

Hi Patrick, we appreciate the 5-star review and your support. We'll be sure to pass along your kind words to our team members. Please keep in touch and safe travels!

August 30, 2023

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Employee Rating

Great service department especially Ray Clarke. I am an auto body damage appraiser and had a repair shop misdiagnose my 2011 Taurus electronic issues. I came to Salem NH Ford and Ray took care of t More

by Trapperc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerry Lamirande , Ray Clarke

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Sep 02, 2023

Salem Ford responded

We appreciate the review and are happy to hear that Ray and the team here at Salem Ford were able to get you back on the road and solve the problems with your Taurus. Thank you so much for your support and please keep in touch...safe travels!

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