Shane Reid

Shane Reed was awesome. He answered my questions, work for me in putting the deal together and even stayed late to help me get into this pickup. TJ stepped in and helped me He answered my questions, work for me in putting the deal together and even stayed late to help me get into this pickup. TJ stepped in and helped me get some tech things handled. Good car buying experience. More

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The dealership was very helpful when it came to purchasing the car and getting out the door. When it came to getting things done after the car was purchased, I had an extremely hard time contacting purchasing the car and getting out the door. When it came to getting things done after the car was purchased, I had an extremely hard time contacting anybody. I actually left five voicemails over a period of about three days, none of which were followed up on. I got lucky and expressed my dissatisfaction on a phone call with a different employee on a later day who helped fix my issues. None of the people who I left voicemails to ever called back, however. Not the best look on caring about the customer if you ask me! I will say, however, Lithia Toyota has been very quick to send me 1 million messages about rating them and their dealership. Hard to want to give a good rating when nobody will call me back… More

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I have bought 3 vehicles from Shane in the last few years and has always been wonderful to work with and has always been wonderful to work with More

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This is the 2nd new Toyota we have purchased from Lithia Toyota of Billings. Shane was our salesman on both purchases Shane was very helpful and went out his way on his day off to help work thru this latest Toyota of Billings. Shane was our salesman on both purchases Shane was very helpful and went out his way on his day off to help work thru this latest purchase. Drew in the parts department also very helpful and professional. Overall, at this time very pleased with the dealership. More

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Shane systematically addressed all my concerns and answered all my questions. He is a walking brochure of knowledge! He even came in on his days off to help me get settled in my car! answered all my questions. He is a walking brochure of knowledge! He even came in on his days off to help me get settled in my car! More

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Professional, knowledgeable, courteous, efficient. I would recommend this Toyota Dealership. Shane was over the top. I would recommend this Toyota Dealership. Shane was over the top. More

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Honestly a great car buying experience! Shane in sales was a rockstar! Very helpful and understanding. He showed us several options and got us in a car that we absolutely love. Shane in sales was a rockstar! Very helpful and understanding. He showed us several options and got us in a car that we absolutely love. More

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What a great guy, very helpful and he knows what he’s doing, I recommend going to him if your looking to buy a car! doing, I recommend going to him if your looking to buy a car! More

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They helped me get into a new car with no hassle! And they did their very best to get me the best deal possible! Much love thank you! And they did their very best to get me the best deal possible! Much love thank you! More

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We got our questions answered in a friendly, non-condescending way. Appreciated Shane's patience and knowledge of the product. non-condescending way. Appreciated Shane's patience and knowledge of the product. More

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