Shane Loya
Shane Loya at Greenway Ford

Shane Loya

Pre-Owned Sales Manager

Greenway Ford

9505 E State Rte 350
Raytown, MO 64133

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3 Reviews
not yet
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3 Reviews

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3 Reviews of Shane Loya

July 07, 2023

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Employee Rating

This dealership has VERY misleading advertising and its a shame dealership as a whole use misleading information to lure people in THEN!! Tell them some ridiculous stuff needed that wasn't said in the More

by You did IT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 10, 2023

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Employee Rating

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t More

by Matthew Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2023

Greenway Ford responded

Matthew, we strive to deliver high-quality products and thorough services, and it's disappointing to learn that you are having trouble with your vehicle. I'd like to step in right away so that I may address your concerns directly and see if I can help sort out what's going on and make things right. I will take a look for your contact information, but, in the meantime, please don't hesitate to give me a call. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

May 22, 2023

Matthew Barton responded

The day they finally installed my license plate bracket the engine light was on again I was told a bunch of codes came up but nothing to worry about and they had got the light to go off again. This time I went by Autozone and they ran a diagnostic on it and it came back as a cannister purge valve gone bad. I paid almost $17,000 for this vehicle and you didn’t want to replace a $50 part to satisfy a customer.

October 31, 2019

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A Great Experience for Buying a Car I recently just bought a car from this dealership and the customer service was outstanding. The car I bought was a Nissan Altima 2.5 S and the conditi More

by Carbuyer98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Leathers

Oct 31, 2019

Greenway Ford responded

It's so important that our customers find vehicles they love and we are delighted to hear that Shane and Jim made this happen for you! Thank you for sharing your story so that others will know what it's like to be a guest at Dick Smith Ford. Safe driving in your Nissan Altima!

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