Shane Inman

Shane is highly recommended great customer service nice and patient and goes above and beyond and patient and goes above and beyond More

by SHAK Verified Customer Verified Customer

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They were fast, friendly and professional. I cant recommend these guys enough. They made the proccess pain free. I cant recommend these guys enough. They made the proccess pain free. More

by usf4byron Verified Customer Verified Customer

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It was a wonderful experience extremely fast and professional I would recommend anyone to buy a vehicle at Leif Johnson professional I would recommend anyone to buy a vehicle at Leif Johnson More

by OVRCMR45 Verified Customer Verified Customer

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My first time hearing the name Leif Johnson Ford. I'M so happy finding them I'M so happy finding them More

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Friendly, professional and transparent with all the details on the vehicle and sale. Salesman Shane was very helpful through the whole process down to the financing, never abandoned me and answered all details on the vehicle and sale. Salesman Shane was very helpful through the whole process down to the financing, never abandoned me and answered all my questions or would retrieve the answers for me. Leif Johnson Ford is so far the most friendliest and non-aggressive dealership I’ve ever made business with! More

by adrianledesma Verified Customer Verified Customer

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It was a long day. I traveled from Houston. That is all I need to say I traveled from Houston. That is all I need to say More

by BROWNE3 Verified Customer Verified Customer

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The service provided was exceptional! I was referred by a friend of the family Jimmy Deary to check out this dealership and I couldn’t have been more satisfied! Jimmy, Andres and Arman wo I was referred by a friend of the family Jimmy Deary to check out this dealership and I couldn’t have been more satisfied! Jimmy, Andres and Arman worked closely with me to make sure I found the right car to suit my needs and my finances. The whole staff was super friendly from the moment I walked in to even staying past closing time to make sure I was taken care of. Buying a vehicle can be overwhelming and intimidating but the staff members at Leif Johnson Superstore Central were friendly, attentive, knowledgeable and efficient! Thank you so much again and Big shoutout to Shane for maintaining clear and quick communication! More

by Taira Verified Customer Verified Customer

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Can not say enough great things about Shane and his impeccable customer service. Although the used vehicle we were looking at didn't end up being the right fit, Shane went above and beyond answering al impeccable customer service. Although the used vehicle we were looking at didn't end up being the right fit, Shane went above and beyond answering all of our questions and requests, all of which took place at the convivences of our own home. He sent us every photo we requested and then some, his transparency about the vehicle was top notch, he offered to bring the vehicle to us to test drive and have a lookover (we have a newborn so this is gold), and he was more than happy to bring the car to another dealership to have it fully inspected (paid by us). I truly wish it ended up being the right vehicle for us as Shane deserves every commission he earns and then some. If you are looking at a vehicle at Leif Johnson Ford Inc., seek out Shane for support - you will not be disappointed. More

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I had the worst possible experience buying a car from Leif Johnson Ford: 1. Once an agreement was reached on the price, the Used Car Manager tried to renege on the agreement by trying to increase the p Leif Johnson Ford: 1. Once an agreement was reached on the price, the Used Car Manager tried to renege on the agreement by trying to increase the price by $2000. I had to remind him that this constituted a type of fraud. 2. Since I was going to fly-in from El Paso to pick the car, the dealership refused to pick me from Bergstrom airport which is not even 20 minutes away from the dealership. They had other important things to worry about. 3. I had a tough time getting anyone to pick-up the phone. I received a weird call from a random young woman looking for the salesman. She was questioning me about him. 4. No conversation was straightforward. I always felt like I was dealing with shady individuals. The Used Car Manager was always in a hurry. I kept asking him about any damage to the car. He kept saying that it was clean. Not sure what he meant by the car being clean. They seemed to be doing me a favor by selling me this car. 5. The managers (including the Finance Manager) seemed unfamiliar with how to sell a car out-of-state. How could this be? He said it will take many weeks to have the documents ready. I had to walk him through on how to do it. They used an online process to sign documents but the process is incomplete. You still have to physically sign some documents. 6. When I was not able to go to the dealership in person due to an accident, there was confusion about how to ship the car. They wanted me to pay for someone to drive it to El Paso and for me to pay for the person to fly back to Austin. In the end, they overcharged me for a transporter to deliver. 7. The entire time, the dealership personnel knew that this car was damaged, completely painted, and repaired. The passenger door and the hood clearly didn't close all the way correctly (as an example). These were obvious problems that they knew about but didn't disclose. The car also has hail damage. Instead, the dealership hid behind the vague Carfax that just stated minor damage. "All we know is what is in Carfax." Really? 8. They never sent me the title and a hard copy of bill of sale to get the car registered. All agreements amounted to "adhesion agreements" to try to protect themselves instead of working in an honest way with the customers. 9. In summary, due to the type of business practices and general incompetence of this dealership personnel, at least in the Used Car Department, I paid full retail price for a car that is damaged, poorly repaired and worth thousands less than what I paid for it. Thank you, Mr. Scott Tell. 10. If you are reading this review, thinking about buying a new or used car from Leif Johnson Ford, don't walk but run away. Find another dealer. These people are not just shady but they have no idea how to conduct business in modern times. More

by EDHUSSAINI Verified Customer Verified Customer

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I received great customer service and was able to make a car purchase with ease. Ask for Shane Inman as your salesman. car purchase with ease. Ask for Shane Inman as your salesman. More

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