Shane Holcomb
Shane Holcomb at Clay Cooley Nissan
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Shane Holcomb

Manager

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.5
51 Reviews
4.5

51 Reviews

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51 Reviews of Shane Holcomb

February 07, 2025

Dealership Rating
Employee Rating

Communication was great , they took care of me pretty fast as well, they got me in fast More

by valeriemorales214
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2025

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The service department always does an excellent job in communicating and very courteous. Love the staff and friendliness. More

by MattieJ
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Recommend Dealer
Yes

February 04, 2025

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Great service and effective communication but prefer not to be called about trading my car More

by pamela.mccurley
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Medrano

Feb 07, 2025

Clay Cooley Nissan responded

Hello Pamela.mccurley, Thank you for your feedback! We're glad to hear that you appreciated our great service and effective communication. We understand your preference regarding calls about trading in your car, and we will ensure to respect your wishes moving forward. Your insights are valuable to us, and we strive to make every experience as positive as possible. Sincerely, Nina Thoma s Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 03, 2025

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The service Representatives are knowledgeable and kind. This time to get my vehicle serviced was very fast, I didn’t wait long. Thank You More

by tmilton921
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Clay Cooley Nissan responded

Hello Tmilton921, Thank you for your positive feedback! We are thrilled to hear that our service representatives were knowledgeable and kind during your visit. It's great to know that your vehicle service was fast and efficient. We appreciate your recognition of our team's efforts and look forward to providing you with exceptional service in the future. Thank you for choosing us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 02, 2025

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Service was fast and my service rep was very personable and informative. Staff constantly checked in with me to ensure that I was satisfied. More

by breoshapowells
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Clay Cooley Nissan responded

Hello Breoshapowells, Thank you for your positive feedback! We’re thrilled to hear that you found our service fast and that our representative was personable and informative. It's great to know that our staff consistently checked in to ensure your satisfaction. We strive to create a welcoming environment, and your kind words affirm our efforts. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 01, 2025

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Good Dealer! Excellent service! Need add at the maintenance wash the car. My car no watch. More

by conce613
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

Clay Cooley Nissan responded

Hello Conce613, Thank you for your feedback! We're thrilled to hear you found our service excellent. We appreciate your suggestion regarding the maintenance wash for your car, and we'll certainly consider adding that to enhance our offerings. Your satisfaction is important to us, and we strive to provide the best experience possible. If you have any further questions, please give us a call. We're always happy to help! Clay Cooley Nissan

January 30, 2025

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Made an appointment and was able to get in the next day. Elias Torres was a great service advisor and was able to get my appointment in and me out on time. More

by PBAKER78
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Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 02, 2025

Clay Cooley Nissan responded

Hello Pbaker78, Thank you for your positive feedback! We're thrilled to hear that you were able to schedule an appointment quickly and that Elias Torres provided great service as your advisor. We strive to ensure timely service and appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 27, 2025

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Good quality service, attentive. The representative insured my questions were answered and my needs were met. More

by p.williams0322
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Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Clay Cooley Nissan responded

Hello P.williams0322, Thank you for your positive feedback! We’re thrilled to hear that you experienced good quality service and that our representative was attentive to your needs. Ensuring all your questions are answered is a top priority for us. Your satisfaction is important, and we appreciate your recognition of our efforts to meet your needs. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 27, 2025

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Care of attendant Quick service Information consistent Check out was simple and accurate Would recommend definitely More

by sclindaniel
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Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Clay Cooley Nissan responded

Hello Sclindaniel, Thank you for your positive feedback! We're thrilled to hear that you experienced quick service and found our information consistent. It's great to know that the checkout process was simple and accurate for you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 25, 2025

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Employee Rating

On the road again and Nissan in Cooley Texas service advisor Cean, provided great service. Thanks Monique L. More

by Mdlachappa
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Recommend Dealer
Yes

Other Employees Tagged: C'ean

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