Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine
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Shane Hacker

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Shane Hacker

November 24, 2024

Dealership Rating
Employee Rating

The service was excellent. This was one of the easiest car buying experiences I’ve had! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon

Nov 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, K! At Five Star Subaru, we are focused on smooth transactions and we are happy to hear your shopping experience went so well. Reach Shane, Doug, or me at 817-438-1700. We continue to be here to help you with vehicle questions. Enjoy your ride! Best regards, David Cheney, General Sales Manager

November 22, 2024

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It was a very good experience dealing with folks at five star Subaru. I will bring my business back there again. More

by FREDGARCIA145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jaylon Johnson

Nov 22, 2024

Five Star Subaru of Grapevine responded

FRED, We're thrilled to hear such positive feedback! Your satisfaction is our top priority at Five Star Subaru. Thank you for trusting us with your automotive needs. Stop by or call 817-438-1700 to let us know how we can help you enjoy your new Subaru. Take care, David Cheney, General Sales Manager

November 22, 2024

Dealership Rating
Employee Rating

Easy, fast and pleasant Word Word Word Word Word Word Word Word Word Word Word More

by E_RINCONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Steve Lennon

Nov 23, 2024

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, E_RINCONES! Your satisfaction is our top priority, and we're grateful for your business. Let us know if you need our vehicle advice at 817-438-1700. Customer satisfaction remains a priority. Enjoy your ride! Take care, David Cheney, General Sales Manager

November 14, 2024

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Employee Rating

The people at the dealership from sales, finance and managers are very helpful. They listen to the customer well, especially when there’s an issue. Great experience at the dealership and highly recommen More

by Detdet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Brandon Fraikes , Red Jimenez

Nov 15, 2024

Five Star Subaru of Grapevine responded

Congratulations Detdet! Your sales team continues to be available at 817-438-1700. We are dedicated to helping you on your driving journey. Stop by Five Star Subaru any time. Enjoy your new car! Take care, David Cheney, General Sales Manager

November 07, 2024

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Employee Rating

Good customer service, good price for repeat customer , very happy to work with Five Star Subaru of Grapevine. More

by TTTTSHV
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Doug Laymon

Nov 08, 2024

Five Star Subaru of Grapevine responded

Congratulations, TTTTSHV, on your new car from Five Star Subaru. We appreciate you and your business. Shannon and your sales team welcome your questions at 817-438-1700. Thank you, David Cheney, General Sales Manager

November 05, 2024

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Employee Rating

We purchased our last two vehicles from the dealership both times we had such a great experience. Excellent staff and very accommodating. If you’re looking to make a purchase make sure to ask for Shannon More

by Emily Schrader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Five Star Subaru of Grapevine responded

Congratulations, Emily! Shannon and I are dedicated to your driving journey. Please stay in touch at 817-438-1700. Thank you for your feedback and continued business at Five Star Subaru. Sincerely, David Cheney, General Sales Manager

October 29, 2024

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Everyone is so nice and easy to work with! 5 Star has a Family atmosphere ! More

by BOBBYAHARPER61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Five Star Subaru of Grapevine responded

Congrats on your new car, BOBBYHARPER61! We're excited to have you join the Five Star Subaru family. If you need anything, just give us a call at 817-438-1700. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manger

October 13, 2024

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Employee Rating

Wonderful sales team & finance department. This is my 3rd purchase from this dealership. I will continue to use them for any future purchase. / More

by michmccord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Reddish, Steve Lennon

Oct 14, 2024

Five Star Subaru of Grapevine responded

Michmccord, We're thrilled to hear that the Five Star Subaru team was able to meet and exceed your expectations. Our staff is dedicated to providing exceptional customer service. Thank you for your repeat business and kind words. Please stay in touch at 817-438-1700. Thanks again for your loyalty! Best regards, David Cheney, General Sales Manager

September 30, 2024

Dealership Rating
Employee Rating

I had a good experience with each persona and each dept, I would do it again More

by SPRINTER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Greg Cryer

Oct 01, 2024

Five Star Subaru of Grapevine responded

SPRINTER0, Thank you for shopping at Five Star Subaru and for sharing your feedback. Your business is important to us, and we're dedicated to providing exceptional service. Reach Tobias and your sales team at 817-438-1700 should you wish to revisit the features on your new car. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 29, 2024

Dealership Rating
Employee Rating

I work With sales associated BB He was super helpful and knowledgeable. Also, I had a pleasure to speak with GM Scott Mir and the deal was super smooth. I definitely recommend others to try this dealership. More

by COACHYOUSEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Five Star Subaru of Grapevine responded

COACHYOUSEF, We are so grateful you shopped at Five Star Subaru. BB, Scott, and your sales team welcome questions about your vehicle at 817-438-1700. Let us know how we can share our knowledge. Thank you, David Cheney, General Sales Manager

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