Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine
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Shane Hacker

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Shane Hacker

November 05, 2024

Dealership Rating
Employee Rating

We purchased our last two vehicles from the dealership both times we had such a great experience. Excellent staff and very accommodating. If you’re looking to make a purchase make sure to ask for Shannon More

by Emily Schrader
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 29, 2024

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Everyone is so nice and easy to work with! 5 Star has a Family atmosphere ! More

by BOBBYAHARPER61
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 29, 2024

Five Star Subaru of Grapevine responded

Congrats on your new car, BOBBYHARPER61! We're excited to have you join the Five Star Subaru family. If you need anything, just give us a call at 817-438-1700. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manger

October 13, 2024

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Wonderful sales team & finance department. This is my 3rd purchase from this dealership. I will continue to use them for any future purchase. / More

by michmccord
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Reddish, Steve Lennon

Oct 14, 2024

Five Star Subaru of Grapevine responded

Michmccord, We're thrilled to hear that the Five Star Subaru team was able to meet and exceed your expectations. Our staff is dedicated to providing exceptional customer service. Thank you for your repeat business and kind words. Please stay in touch at 817-438-1700. Thanks again for your loyalty! Best regards, David Cheney, General Sales Manager

September 30, 2024

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I had a good experience with each persona and each dept, I would do it again More

by SPRINTER0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Greg Cryer

Oct 01, 2024

Five Star Subaru of Grapevine responded

SPRINTER0, Thank you for shopping at Five Star Subaru and for sharing your feedback. Your business is important to us, and we're dedicated to providing exceptional service. Reach Tobias and your sales team at 817-438-1700 should you wish to revisit the features on your new car. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 29, 2024

Dealership Rating
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I work With sales associated BB He was super helpful and knowledgeable. Also, I had a pleasure to speak with GM Scott Mir and the deal was super smooth. I definitely recommend others to try this dealership. More

by COACHYOUSEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Five Star Subaru of Grapevine responded

COACHYOUSEF, We are so grateful you shopped at Five Star Subaru. BB, Scott, and your sales team welcome questions about your vehicle at 817-438-1700. Let us know how we can share our knowledge. Thank you, David Cheney, General Sales Manager

September 25, 2024

Dealership Rating
Employee Rating

Great experience with Tobias and business manager. Will definitely buy another car there in the future, More

by TRACYPAG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Greg Cryer

Sep 26, 2024

Five Star Subaru of Grapevine responded

TRACYPAG, We're delighted to hear that you had a positive car-buying experience. Your satisfaction is our top priority. Thanks for choosing Five Star Subaru. Reach out to your sales team with questions any time at 817-438-1700. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 18, 2024

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An absolute pleasure to work with. From the test drive to finance, first class all the way! More

by JSTEVENWILMOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Five Star Subaru of Grapevine responded

JSTEVENWILMOT, We're so happy to hear that you had a positive experience with the sales team at Five Star Subaru. Your review is a huge compliment and we thank you for taking the time to share your thoughts. Let us know how we can help you enjoy your car. Give us a call at 817-438-1700 any time. Congratulations! Best regards, David Cheney, General Sales Manager

September 14, 2024

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Employee Rating

No xx, straight to the point, and exactly what I wanted. Other dealerships should be taking notes from you guys. More

by JACOBWERLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust

Sep 14, 2024

Five Star Subaru of Grapevine responded

Congratulations, JACOBWERLA, on your new car from Five Star Subaru. Shannon, Shane, and I remain available at 817-438-1700. We want to help you fully enjoy your new Subaru. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

September 08, 2024

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Employee Rating

James “Chief” is the best. I enjoyed my experience at Five Star Subaru Thank you. Steve Anderson More

by HEREWEYO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, James Inim

Sep 09, 2024

Five Star Subaru of Grapevine responded

Steve, Thank you for recognizing Chief and your shopping experience at Five Star Subaru! Customer service is still a priority and we want to hear from you at 817-438-1700 should you have questions about your new car. We appreciate the chance to help you enjoy your Subaru. Take care, David Cheney, General Sales Manager

August 04, 2024

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Employee Rating

very good dealership was nice and worked with me on numbers. very clear and xx More

by BRIAN.GARZA214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Mijares, Greg Cryer

Aug 05, 2024

Five Star Subaru of Grapevine responded

Congratulations, Brian, on your car from Five Star Subaru! Transparency is important at our dealership. Give us a call at 817-438-1700 to revisit any of the features on your Subaru. We want you 100% satisfied. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

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