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Shamir Turner
Shamir Turner at Gerald Kia of Matteson
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Shamir Turner

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Shamir Turner

April 03, 2025

Dealership Rating
Employee Rating

They were flexible with adapting to my schedule and handled my car with care. Thank you More

by KEYESJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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March 25, 2025

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Employee Rating

The body is awesome with the lights in the front look like the bat mobile. A very smooth ride. The dashboard features. The Sirus app is awesome.9 More

by rayjrclarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Mar 31, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that you love the body design and features of your vehicle, as well as the smooth ride. The comparison to the Batmobile is quite a compliment! If you have any questions or need assistance in the future, feel free to reach out to us at Gerald Kia of Matteson. Enjoy your ride! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

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Employee Rating

No nonsense dealership. Got a good deal, dealership worked to come up with a fair deal for both parties. One of the best dealership experiences I’ve had thus far. More

by jjohnson0341
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Vela

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Mar 24, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that you had one of the best dealership experiences at Gerald Kia of Matteson. Our team strives to create a fair and transparent process for all our customers. We appreciate your feedback and hope to see you again for your future automotive needs! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

Dealership Rating
Employee Rating

Juan was the best! He even dropped stuff off to my house all the way in Indiana.. More

by plastic1queen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Mar 24, 2025

Gerald Kia of Matteson responded

Thank you! We're thrilled to hear that you had such a positive experience with Juan at Gerald Kia of Matteson. Our team is dedicated to going the extra mile for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

March 16, 2025

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Employee Rating

The best. Josh went above and beyond beyond to make this deal happen. I will definitely be doing business with them again. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Mar 19, 2025

Gerald Kia of Matteson responded

Thank you, Mike, for your kind words! We're thrilled to hear that Josh was able to go above and beyond to make your deal happen. Your satisfaction is our priority at Gerald Kia of Matteson. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

March 06, 2025

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Employee Rating

Great customer service and very friendly atmosphere. Helpful staff that checked in on customers while we waited More

by kristinkwilose
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson , Shelley

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Mar 08, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review, Kristin! We're thrilled to hear that you experienced great customer service and enjoyed the friendly atmosphere at Gerald Kia of Matteson. Our team is dedicated to making sure all our customers are well taken care of. We look forward to welcoming you back next time! Sincerely, The Team at Gerald Kia of Matteson

March 05, 2025

Dealership Rating
Employee Rating

So #GeraldKiaofMatteson sold me a broken vehicle. I bought a 2022 Telluride May 17, 2024. I began having issues and took the vehicle in on June 4th because the camera stopped working. Then June 17th More

by philip.benford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Bucey

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Mar 05, 2025

Gerald Kia of Matteson responded

Philip - I am terribly sorry to hear about all the difficulties you've had with the vehicle you purchased! Can you please reach out to me so that we can discuss how we are going to solve these problems? I would love to get involved and help. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Mar 05, 2025

Gerald Kia of Matteson responded

Thank you Philip. I will call you once I get out of this meeting! Thank you! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Mar 05, 2025

philip.benford responded

Joshua, I received your message, and called you back. I left you a message with my phone number.

February 27, 2025

Dealership Rating
Employee Rating

If I could give 0 stars overall, I would. We have purchased 13 cars for our household over the years and this was the absolute worst experience we've ever had. Lack of communication and dece More

by pahlassa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel O'Reilly, Andrew Vela , Tristain Malone

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Feb 27, 2025

Gerald Kia of Matteson responded

Pahlassa - I am sorry to hear that your experience was so bad.... Please reach out to me directly so I can hear exactly what went wrong and how we need to improve in the future to avoid potential communication breakdowns like this. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 27, 2025

Dealership Rating
Employee Rating

The staff at Gerald Kia is always great. I am there very regularly. I always get satisfaction and feel welcome. More

by DEONDRE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Mar 05, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at Gerald Kia of Matteson. It's great to hear that you consistently feel welcome and satisfied during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

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Employee Rating

was a pleasant experience they treat customers right overall the sales guy there super knowledgeable. More

by basketballbobbydixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Aaron Carter, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

Report | Print
Mar 05, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Gerald Kia of Matteson and that our sales team provided you with knowledgeable service. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

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