Shamir Turner
Shamir Turner at Gerald Kia of Matteson
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Shamir Turner

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Shamir Turner

February 22, 2025

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Employee Rating

Service was pleasant. They let me know how long it may take. Even arranged transportation to get me to and from the dealership. More

by AYUNNA12393
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Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your service experience at Gerald Kia of Matteson was pleasant and that our team provided you with transportation assistance. We strive to keep our customers informed and comfortable throughout their visit. We appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
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Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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Always helpful with questions about my KIA! I always take my car there for service and if I need any parts, their parts department is very helpful! More

by CGORDON781
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words! We're thrilled to hear that you find our team at Gerald Kia of Matteson helpful with your questions and service needs. We appreciate your loyalty and are here to assist you with any parts or services in the future. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 22, 2025

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Great people great service love my kia would recommend to anyone looking to buy a vehicle More

by bartusiak8
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey , The service lady I think her name is Sheila. She has a boot on her foot.

Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your Kia and had a great experience with us at Gerald Kia of Matteson. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

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Shelly is usually my advisor and she always does a great job. She’s pleasant and maintains open communication at all times. More

by BDEAR85
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Recommend Dealer
Yes

Other Employees Tagged: Shelly - Service; 5 stars

Feb 19, 2025

Gerald Kia of Matteson responded

Thank you for your positive feedback! We're thrilled to hear that you find our service to be excellent and that Shelly consistently provides you with a pleasant experience at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

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It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

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Always dependable, courteous, professional and excellent service. Highly recommended! I usually work with Robert and have had great success. More

by RCZARNECKI0
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

Feb 17, 2025

Gerald Kia of Matteson responded

Thank you so much for your review! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
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Recommend Dealer
No
Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 16, 2025

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Service takes entirely too long especially for a simple oil change. My tire was punctured by Kia during the process and I didn’t get a new one. 😡 More

by HARISSHARON852
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

HARISSHARON852 - I apologize about the time it took to get that oil change done. Please reach out to me directly if there is something I can do to assist you further. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

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