Shahat Mohamed | Page 25

From sales to financing to service we had a wonderful experience at this Heiser Toyota. Darrin was very responsive and pleasant during the entire process. I am 100 miles away from this dealership, so D experience at this Heiser Toyota. Darrin was very responsive and pleasant during the entire process. I am 100 miles away from this dealership, so Darrin's willingness to very quickly send me detailed photos and a video of the vehicle I was interested was critical. The service department was willing to run a complete Toyota service history on this vehicle and financing was wonderful -- absolutely no high pressure sales. I would be willing to buy another vehicle from this dealership in a heartbeat. Well done to all at Heiser Toyota! More

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They always take exceptional care of me and my vehicle. I am always impressed by how quickly and efficiently they get the job done. I am always impressed by how quickly and efficiently they get the job done. More

by BSTRAUB10 Verified Customer Verified Customer

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You guys were good but the allocation of the limited product was a terrible misplay by the Toyota corporation , most likely hurting their reputation. product was a terrible misplay by the Toyota corporation , most likely hurting their reputation. More

by GRANDPADEW Verified Customer Verified Customer

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All was good, I enjoy coming here for service. Nice and easy for me to get service Nice and easy for me to get service More

by MAGAFRAYER Verified Customer Verified Customer

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This is the 6th vehicle we have purchased from Al at Heiser. Always a great experience. Everyone treats us like family. Heiser. Always a great experience. Everyone treats us like family. More

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I very much enjoyed my experience at Heiser Toyota. Roger was great to work with and very attentive to my questions and provided all the information I needed. They offered a very fair price and the c Roger was great to work with and very attentive to my questions and provided all the information I needed. They offered a very fair price and the car was very well prepared at pick up. Jakob was also very helpful and added to my positive experience at Heiser. I would highly recommend Heiser Toyota! More

by BLBEZIER Verified Customer Verified Customer

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This is a good dealership, and I got a good car. I liked the service too! I liked the service too! More

by KRISHNA Verified Customer Verified Customer

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The people here are friendly and helpful. One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me mor One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me more than what the features were quoted for on my build order, I would have left a very happy customer. The gall to even quote the cost of a headset for $300 and try to justify that cost is beyond me. In addition, the cross rails for my car were quoted at $200 on the build but your dealership charged me $288. I found the headsets for a cost of $50 each at Andrew and didn’t even have to pay shipping. Lastly, is it really necessary to have a customer wait 6 hours to pick up a car? I arrived at 2:30pm and it was almost 9 when I left. No food. Thank you for the complimentary beverages. Alex, my sales person was friendly and put in extra work to get my car ready. Jakub, who handled finishing the financing was good to work with. So was Colt. I would recommend others to this dealership. I just think it could be so much better if the personnel were thinking a bit more about the customer’s experience. More

by ABHENDERS Verified Customer Verified Customer

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Everyone was super attentive and helpful with helping me find a vehicle. Thank you so much to the team! find a vehicle. Thank you so much to the team! More

by HollyMae Verified Customer Verified Customer

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Al was very helpful and informative about the cars/ trucks. I will recommend his services to others. trucks. I will recommend his services to others. More

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