Shahat Mohamed
Shahat Mohamed at Heiser Toyota

Shahat Mohamed | Page 18

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
859 Reviews

Dealership Experience

12 yrs, 4 mos

4.9

859 Reviews

Write a Review

859 Reviews of Shahat Mohamed

January 01, 2024

Dealership Rating
Employee Rating

James Hicks was extremely personable and helpful. He took the time to explain the features of the vehicle, Toyota Care, Toyota factory warranty, and options for financing and leasing. More

by louis.chatfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Jan 01, 2024

Heiser Toyota responded

Louis, here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with James, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 10, 2023

Dealership Rating
Employee Rating

This is our second purchase from Heiser. Christine answered all our requests. Would but again from Heiser. More

by tiggermusky2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski , Colt Grandstaff

Dec 11, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 06, 2023

Dealership Rating
Employee Rating

Jordan was very informative when I asked him questions about the cars I was interested in and was always available to talk to. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Dec 06, 2023

Heiser Toyota responded

Congratulations on your new purchase, Stephen! We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 26, 2023

Dealership Rating
Employee Rating

I found that the dealership was very friendly. And helpfulI will recommend friends and family to the location. More

by eowens56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III , Colt Grandstaff

Nov 27, 2023

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 22, 2023

Dealership Rating
Employee Rating

This man does not accept defeat. He will work with you until you find what you are looking for. He made the transition into a new vehicle a breeze. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jakub Kania

Nov 22, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Eric. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 17, 2023

Dealership Rating
Employee Rating

Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2023

Dealership Rating
Employee Rating

Heiser has excellent customer service and provides a very professional experience to get a new car! More

by Lpwsp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jakub Kania

Nov 15, 2023

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 12, 2023

Dealership Rating
Employee Rating

Darrin was great, we felt very comfortable and not pressured. He is very knowledgeable about the product More

by kellikaminski0462
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry , Colt Grandstaff

Nov 12, 2023

Heiser Toyota responded

Kelli, Thank you for taking the time to share your feedback with us. Darrin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Responsive, cooperative, complete, agreeable, committed, understanding, convenient, fair, friendly, competitive, flexible, patient, great follow up More

by wemps1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Christine Michalowski , Colt Grandstaff

Nov 08, 2023

Heiser Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

It was my 15,000 mi service do not a lot was done just a tire rotate but it was done okay no problems like usual with this dealership. More

by PlymouthCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Alex Hall , Kevin Driebel, Matt Foti

Nov 02, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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