Shadi Al Tarazi

Jp has been my salesman for several vehicles over the last ten years, my wife and I have always had the best experience with him. He has always been upfront, respectful, and attentive to the needs of my last ten years, my wife and I have always had the best experience with him. He has always been upfront, respectful, and attentive to the needs of my family. He is knowledgeable and honest. If I could give him more than 5 stars I would. More

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Great service and great salesman very pleasant to work with, would recommend to my friends and family with, would recommend to my friends and family More

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I can not say enough good about Kevin Meehan, Aaron Jacobs, JP Carlo and my experience at Imperial, AGAIN! These guys are great and always gentleman. There are no pressure sales and the deals are alway Jacobs, JP Carlo and my experience at Imperial, AGAIN! These guys are great and always gentleman. There are no pressure sales and the deals are always on point. JP is extremely knowledgeable and easy to deal with. He goes out of his way to make sure you are happy. He has been there for years and has served in multiple roles and therefore knows the process inside and out. He was nothing but accommodating when it came to my needs. I can't imagine shopping anywhere else for a vehicle. I've purchased multiple vehicles from Imperial and the Aaron Jacobs/JP Carlo team is where it's at. So if your in the market for a new or used vehicle please go see the boys down at the Mendon location. You won't regret it. They stand behind their vehicles and put your mind at ease. Well worth the experience. More

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I had a wonderful experience working with Imperiel in Mendon, MA. We worked with Uzair and from the first interaction, he made us feel comfortable. We were able to test drive the vehicle, which was ready Mendon, MA. We worked with Uzair and from the first interaction, he made us feel comfortable. We were able to test drive the vehicle, which was ready and waiting for us, right away. When we made the official purchase, Uzair was attentive and communicative with us about all of the details. Imperial delivered the vehicle to my home and the man who delivered the vehicle was so wonderful! He was kind and made sure everything was all set. We would recommend Imperial! More

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JP was fantastic throughout the whole process. Very responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. More

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It was a pleasure working with Ed. He made the process of looking for a new vehicle stress free. After giving him some ideas of what I was looking for, he found the perfect truck for me first try. Anyone loo looking for a new vehicle stress free. After giving him some ideas of what I was looking for, he found the perfect truck for me first try. Anyone looking to purchase a vehicle needs to go through Ed! More

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I came here recently to lease a jeep. My husband bought his Ram here and insisted I go check it out. We were waited on right away. Everyone was knowledgeable, professional, and very inviting. We dealt with his Ram here and insisted I go check it out. We were waited on right away. Everyone was knowledgeable, professional, and very inviting. We dealt with JP. He was quick and did everything he could to make us happy with our purchase. Anytime I had a question or concern he got back to me immediately. He made sure I knew how to use everything in my jeep before I left even had it warmed up when we arrived to pick it up. I will definitely be back and recommend him and the dealership to others! More

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Went in for noise when turning wheel fully. Service dept at first recommended rotors and struts ($1k), however when i explained again, they were willing to look at differential. It ended up being rear diffe at first recommended rotors and struts ($1k), however when i explained again, they were willing to look at differential. It ended up being rear differential. Noise is gone!! Not all dealerships would take the time to re-examine issue. Covered under warranty!! Can't ask for better than that! Always trust them with my vehicle...and value their service!! And they value mine as well!! 5 stars!! More

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I had been looking for a Jeep Cherokee Trailhawk for over a year and I found the one I wanted at Imperial in April. My salesman Shadi was very helpful and friendly. He knew a lot about the Jeep and showed me a year and I found the one I wanted at Imperial in April. My salesman Shadi was very helpful and friendly. He knew a lot about the Jeep and showed me all of the cool features. With CT DMV closed/open part time, it took quite a while to get a registration and Shadi was very patient with me and kept in touch until the plates came in. The financing process was smooth and professional thanks to Jeff. Overall, I had a great experience at Imperial, I would definitely purchase another vehicle from them! The dealership is unique with all kinds of memorabilia on display, nice stuff. More

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Great service. Very happy with service they provide. From sales to repairs and service it has been a good experience. I would recommend them for it all. sales to repairs and service it has been a good experience. I would recommend them for it all. More

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