Severo Perez

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they told me it was only 6 free oil changes. Sales and finance were dishonest. I would rather they just be honest with me. I would’ve been happy with 6 free oil changes if that is what they told me. More

by DN Verified Customer Verified Customer

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Jason the GM was the best part of this experience. I bought the vehicle because of him I bought the vehicle because of him More

by DIHATHAWAY1 Verified Customer Verified Customer

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Ezekiel’s customer service was awesome, was very attentive and explained everything to me and made sure I understood everything that was happening. attentive and explained everything to me and made sure I understood everything that was happening. More

by gentleg66 Verified Customer Verified Customer

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The are respectful. They are quick to help out on the customers. Their response time is incredibly fast! They are quick to help out on the customers. Their response time is incredibly fast! More

by Isaiah D Mendoza Verified Customer Verified Customer

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They were very friendly, and it was a clean atmosphere. It was a smooth transaction. It was a smooth transaction. More

by lisasprocessing Verified Customer Verified Customer

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The service was friendly, professional and fast. I love me new car. Great service, and staff. I love me new car. Great service, and staff. More

by DONNA.FLYNN Verified Customer Verified Customer

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VERY FRIENDLY AND COURTEOUS AND PLEASE AS TO HOW I WAS TRATED. WOULD I RECOMMED FAMILY AND OR FRIED, YES I WOULD TRATED. WOULD I RECOMMED FAMILY AND OR FRIED, YES I WOULD More

by ACASAREZ16 Verified Customer Verified Customer

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Great car buying experience! This was my first time and the whole team was fantastic; not to mention the dealership itself, which was pretty, clean, and had a nice ambiance. Very This was my first time and the whole team was fantastic; not to mention the dealership itself, which was pretty, clean, and had a nice ambiance. Very friendly staff, manager Jason, and EXTREMELY knowledgeable salesperson Steve that made the experience easy, memorable, and thoroughly enjoyable! If you’re interested in a Nissan or just looking for a new car this is the place for you! More

by haileyfisher2018 Verified Customer Verified Customer

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Awesome experience! Completely took care of me and my partner without any hesitation. Robert Lee needs a promotion or a raise. Completely took care of me and my partner without any hesitation. Robert Lee needs a promotion or a raise. More

by k_vann Verified Customer Verified Customer

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I wish I had never scheduled an appointment for 10/2/24, for an oil change only. The only positive park was Saul/Service Advisor noticed there was an open recall on my 2021 Nissan Rogue, and service departm for an oil change only. The only positive park was Saul/Service Advisor noticed there was an open recall on my 2021 Nissan Rogue, and service department was going to take care of this matter. I wish Dylan White (?), Saul in Sales and FeFe in sales had never come to me. It was a horrendous experience, keeping me there until 10 pm, arrived at 1:45. I was so exhausted, I drove home in terrible fear of having an accident. Payment on the sales end was more than I wanted it to be, plus I had to put $5000 as a down payment, which is going to affect me greatly. Then moving onto to Finance was a continued process very stressful period. With additional gap purchase, the current payment is much more than I am even slightly comfortable with. Again, I wanted to leave numerous times. I missed a social engagement at 5:45 in cedar creek at my Church. It was like a circus with Saul running in and out of Fefe’s office over and over. FeFe was so very pushy, over and over about how I really wanted three options I didn’t have on my 2021 Rogue. But I’ve had that 2021 over 2 years and have managed well. I mentioned the GAP to FeFe, she hurriedly replied “Oh, that’s handled in finance. With the purchase of a Gap option, my current car payment is $100 over my current payment. FeFe and Saul thought they were big winners with getting the payment lower after numerous attempts and Saul running back and forth to the Sales manager. Again, leaving there at 10 pm, trying to find my way out to the major thoroughfare was not fun. Plus, my headlights were very dim, appearing like not even on. When I turned off Hwy 71 to get home, I had to hold the head light switch on high beam in order to be able to see, and meeting on-coming traffic was quite difficult, drivers blinking there high beams at me. I was so exhausted when getting home I couldn’t sleep throughout the night. More

by C.M.SCOTT Verified Customer Verified Customer

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