Seth Wright

The entire team at Sam Packs Five Star Ford in Carrollton are the BEST!!! Seth was amazing with selling me the beautiful Escape and before I even got there his Team Lead Reuben was on it making sure I felt c are the BEST!!! Seth was amazing with selling me the beautiful Escape and before I even got there his Team Lead Reuben was on it making sure I felt comfortable and welcomed after a bad experience at Grapevine Ford. Luis in the Finance Department was so kind, patient, and friendly as he helped me navigate the financing. Also, Brett from the Service Team reached out to me to let me know he is there for me with any issues that may arise. I called regarding factory tape etc. being on the back windshield and Brett patiently gave me his number to personally reach out to with questions and to call back when ready to come in. So proud of 5 Star Ford in Carrollton as they truly care. Thank you gentleman for being the best part of Ford! I could go on and on but I am serious they deserve a reward because I have been a lifelong Ford Family and I almost left the Ford family after what happened at Grapevine Ford. However, this team changed my mind and heart. Thank you to each of you…..Seth, Rueben, Luis and Brett! Again, thank you for being the best part of Ford! You just earned a lifelong Ford Customer. More

Report | Print

I’ve bought a lot of cars in my life. I’m usually annoyed with the process. But Seth Wright was amazing. He’s spot on with communication and is an authentic person. He’s not one of these I’m usually annoyed with the process. But Seth Wright was amazing. He’s spot on with communication and is an authentic person. He’s not one of these “sales-y” types that wears out their welcome. I never felt pressured. On the contrary, Seth was there to help in any way I needed. He’s been a great help in setting up a custom build order for a new vehicle and then helped me when I needed a quality used vehicle after an accident destroyed my current car. He’s exactly the kind of car salesman that everyone wants, but almost never gets. Someone you can trust and relate to like a real human being. No pressure. Great communication. No bait and switch tactics. Just real business like used to be the norm in my grandparents’ time and is all too rare today. He was very patient with me as I lingered on some decisions. He is top notch and a great asset for the dealership. More

Report | Print

Seth and the team took great care of me! Definitely coming back for another vehicle Definitely coming back for another vehicle More

Report | Print

Dealership was Great. Seth was quick to answer all my questions and very knowledgable. He got me what I needed quickly with no xx. I’m grateful to have connected with him Seth was quick to answer all my questions and very knowledgable. He got me what I needed quickly with no xx. I’m grateful to have connected with him and will be calling him again for my next vehicle. More

Report | Print

I was in a position to need to buy two cars recently. My daughter had been in an accident and our son was turning 16. My daughter found a Bronco Sport that she liked online and from the first call I My daughter had been in an accident and our son was turning 16. My daughter found a Bronco Sport that she liked online and from the first call I placed to inquire about it the service was amazing. Seth Wright answered the line and was incredibly helpful. We called about one Bronco, but he was able to help us find another in the color she wanted that we had not even noticed. When we arrived at the dealership, Seth was tied up with another customer and introduced us to Jared Wingard, who was flat out fantastic. He was very helpful, not at all pushy, and just made us feel like he genuinely cared about us and not just closing a transaction. While we were working on the deal for the Bronco for my daughter he even helped us find a Ranger for my son that we came back and purchased 5 days later. I had never been to this dealership prior to this experience, but I will certainly come again in the future when the need for a new car arises. I cannot speak highly enough of my experience and I would highly recommend this dealership and these two great salesmen to anyone that is in the market. Robert A. More

Report | Print

Danny Forsee was great and helped us every step of the way. Laura in finance was kind and worked hard to take care of any questions we had. way. Laura in finance was kind and worked hard to take care of any questions we had. More

Report | Print

Pretty good dealership I’ve bought all my trucks from here, service department is always quick here, service department is always quick More

Report | Print

Couldn’t ask for a better buying experience. My salesman, Seth Wright, was great from start to finish keeping me informed of the trucks’s shipping progress from the Kentucky plant. Luis Gonzal My salesman, Seth Wright, was great from start to finish keeping me informed of the trucks’s shipping progress from the Kentucky plant. Luis Gonzalez made quick work of the paperwork and wasted none of our time. I was looking for a unicorn and Sam Pack had it! Whoever ordered my truck needs a cold beer or two. I told Seth that when Ford makes a King Ranch F350 in gray I’d drive to Dallas again and buy it from him! More

Report | Print

The entire dealership was super friendly. I would buy another vehicle from there, and when I eventually trade mine in I will definitely go back! I would buy another vehicle from there, and when I eventually trade mine in I will definitely go back! More

Report | Print

I made my due diligence before buying a car in a bunch of dealerships and this one was by FAR the best experience. People here are actually interested in getting you a good deal and not only pushing a car in dealerships and this one was by FAR the best experience. People here are actually interested in getting you a good deal and not only pushing a car into you. Seth was super nice and helpful through the process. More

Report | Print