Seth Sonstein | Page 33

Our salesperson was great! She was helpful and found us just what we wanted. The finance person was very easy to work with and did not push us to purchase anything we didn’t want. just what we wanted. The finance person was very easy to work with and did not push us to purchase anything we didn’t want. More

by JohnE Verified Customer Verified Customer

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I had a great experience working with the team at BB Subaru. I would recommend the dealership to anyone looking for a safe vehicle and service with a smile. Specifically I would like to call out the pro Subaru. I would recommend the dealership to anyone looking for a safe vehicle and service with a smile. Specifically I would like to call out the professionalism and courtesy provided by Yuri from sales, Addissun and Joey from finance. More

by tovagler Verified Customer Verified Customer

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Had a very pleasant experience at Bob Baker Subaru. They were busy but I got all my questions answers and walked away with the car I wanted. Thanks were busy but I got all my questions answers and walked away with the car I wanted. Thanks More

by alyssapurcell Verified Customer Verified Customer

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Very good car buying experience! Friendly, knowledgeable and no pressure staff. Every step of the process was fully explained. Love our new Subaru Outback!!! Highly recommend! knowledgeable and no pressure staff. Every step of the process was fully explained. Love our new Subaru Outback!!! Highly recommend! More

by sharikludt1 Verified Customer Verified Customer

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Had a couple false alarms regarding when the vehicle would actually arrive at the dealership. I actually drove up to Carlsbad from Scripps Ranch the first time I was told the vehicle was ready only to b would actually arrive at the dealership. I actually drove up to Carlsbad from Scripps Ranch the first time I was told the vehicle was ready only to be told that it actually was still in transport. That being said Hugh did a great job communicating the situation and keeping me in the loop. I appreciated the one on one interaction and availability of Hugh. Made me as a customer feel like I had someone in my corner. More

by sodenUSC Verified Customer Verified Customer

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Traded in my 2011 Chevy Malibu for the 2021 Crosstrek. So far so good. With AWD it handles really well. Tons of cool features. Needed and upgrade with more room while staying compact. This was the way to go far so good. With AWD it handles really well. Tons of cool features. Needed and upgrade with more room while staying compact. This was the way to go for sure. Make sure to ask for Batista, he is on it and was a great help, an expert in all the cool features Subaru has to offer. More

by Stormtrooper Verified Customer Verified Customer

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Dustin was efficient and helpful. I would’ve like the dealership to work w me better in regards to taking my turn in lease. I love my car dealership to work w me better in regards to taking my turn in lease. I love my car More

by smoore1624 Verified Customer Verified Customer

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I would recommend Bob Baker Subaru. Working with Dustin Thompson was great. Very helpful and knowledgeable about the car and the buying process. Good buying experience. Thompson was great. Very helpful and knowledgeable about the car and the buying process. Good buying experience. More

by brentnyman Verified Customer Verified Customer

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Jim Mirreghabie was most helpful and knew his business with such kindness and professionalisms. He was very informative about the Subaru Premium which we appreciated. We are very happy with our purchase with such kindness and professionalisms. He was very informative about the Subaru Premium which we appreciated. We are very happy with our purchase and thank you for for your excellent service. More

by KARIE_OKE Verified Customer Verified Customer

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A refreshing dealership experience I was not planning on buying a new car, and came in to look at the range of models before buying used. However, the salesman, George, was so calmly h I was not planning on buying a new car, and came in to look at the range of models before buying used. However, the salesman, George, was so calmly helpful and "non-salesly" that I decided just to buy new. I'm usually more reticent to buy new because the sales process is so awful, with salesmen constantly trying to upsell and playing games. In contrast, this was one of most straightforward car buys I've ever made and attribute it to the low pressure approach of George and the Bob Baker organization. George built my trust by listening to what I was looking for and guiding me to the right model & trim. He guided me away from both higher and lower end options and built my trust by being clear that he was looking to get me in the right car for me and not the right car for the dealer. The model I bought was selling very quickly and George could have jammed me with pressure but he didn't at all. He jumped through hoops to find a color I liked in stock and made it easy to just buy on the spot. George was quite knowledgeable about the various features of each model/trim and was careful to point out the aspects most applicable to my situation. New car paperwork is always a pain in California even when buying cash, but George and Seth made it as quick and smooth as possible. By the time we were done with the paperwork, George had the new car cleaned up, with temp plates on and was waiting to walk me through the basics. I will recommend this dealer without hesitation to friends. More

by twardo95 Verified Customer Verified Customer

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