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711 Reviews of Seth Miley
August 03, 2025
I appreciate Eduardo taking the time out and speaking to me about the potential solutions I can have for my car even with it being an older year. Again I appreciate the staff and as it being my first time me about the potential solutions I can have for my car even with it being an older year. Again I appreciate the staff and as it being my first time I felt welcomed. I will say it took some time to hear feedback regarding my drop off estimated 3 days nonetheless I am grateful. More
by Bubba
Verified CustomerOther Employees Tagged: Eduardo
July 30, 2025
Zero Stars — Extremely Disappointed with Service and Accountability I brought my vehicle into Chevrolet Blossom for a warranty service to replace my side speakers, which had gone out. What followed w Accountability I brought my vehicle into Chevrolet Blossom for a warranty service to replace my side speakers, which had gone out. What followed was an extremely frustrating and disappointing experience that lasted over two months. To begin, it took over eight weeks for the replacement speakers to arrive — despite the repair being under warranty. I had to call multiple times just to learn the parts had already arrived, but no one bothered to notify me or schedule service until I reached out myself. Once I finally got my appointment, I left trusting the work was done properly — as I normally have good experiences here. But after getting home and wiping down my car (something I do after any service), I noticed a huge gap in my door — so wide I could stick my finger through and visibly see an airbag. That is an inexcusable safety hazard and an obvious sign the door wasn’t reassembled correctly. I immediately called and shared my concern. I was able to return the next day, and while they corrected the door misalignment, the interior panel near the window was cracked, which was not the case prior to service. When I raised this, the service advisor, Tommy, acknowledged the mistake and assured me the panel would be reordered and replaced. After that, I called to ask if I could be offered any discount or compensation for the repeated inconvenience — especially since I had to take off work to return a third time. Instead of accountability, I was met with skepticism. The person on the phone insinuated the cracked panel may have already been there and stated that “cracked panels are common.” That’s completely false in my case — this is a 2025 vehicle I’ve had for only 6 months, and this was the only door-related service ever done. Eventually, my door was fixed — but when I asked about the service discount or incentive mentioned in their system, I was told, “Oh, I forgot to ask the manager.” That was over a week ago, and still no follow-up. Throughout this process, I felt dismissed, disrespected, and ultimately treated like my time and safety didn’t matter. It’s unacceptable to return a car with poorly installed doors, visible airbags, and then question the customer’s honesty when damage clearly occurred during your service. I will not be returning to Chevy Blossom and will also be contacting Chevrolet Corporate to report this experience. Customers should never leave a service center wondering if their airbags might deploy or if they’ll have to return three times just to get a basic job done right. The lack of follow-through, communication, and accountability here is deeply disappointing. More
by MADISON.GUYSE
Other Employees Tagged: Tommy
July 29, 2025
Seth was great. Took the time to go over everything when the car was dropped off for repair, provided updates on the status of repairs, and got me in and out on the Took the time to go over everything when the car was dropped off for repair, provided updates on the status of repairs, and got me in and out on the date of pick-up and return of the rental. Can’t say enough about his professionalism and courtesy. More
by jjwrightfamily
