Seth Karol
Seth Karol at City Volkswagen of Evanston
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Seth Karol

Service Advisor

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
7 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

5.0

7 Reviews

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7 Reviews of Seth Karol

October 17, 2024

Dealership Rating
Employee Rating

Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More

by trosenwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

City Volkswagen of Evanston responded

We are so glad that Narcis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2024

Dealership Rating
Employee Rating

Been buying from Narcis close to 30 years now. Wouldn’t trust anyone else with any car purchase. Highly recommend his knowledge and professionalism. More

by Dbig316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Jason Goodnight, Bill Dolan , Jaime Ayala, JENNIFER STEWART

August 02, 2023

Dealership Rating
Employee Rating

Great stock, friendly and knowledgeable staff on service , sales and parts departments. Have bought 4 cars with them and always been good experiences. More

by isaacrcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Donis, Juan Gomez, Marcus Carnes, Jason Goodnight , Nathan Harris, Alex Paszkowski

March 26, 2023

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Employee Rating

I had a great experience with great customer service. Everyone was very helpful and made the process very easy. More

by CYOUKHANNA1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review! We are very proud to provide customers like you with the great experience you deserve. We hope you will give us another opportunity to serve you in the future.

March 25, 2023

Dealership Rating
Employee Rating

Always greeted by friendly and knowledgeable staff. Gets all your car issues sorted out promptly. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Donis

Mar 28, 2023

City Volkswagen of Evanston responded

Hi Jay, thanks for allowing us to offer you the prompt and knowledgeable service you deserve. We sincerely appreciate your five-star rating and thoughtful review. Thank you for your support. We look forward to serving you again!

March 24, 2023

Dealership Rating
Employee Rating

When I pulled in for both my appointments, someone was there to greet me both times right away. Also the warranty work that was needed I felt comfortable leaving knowing the issue was fixed, unlike the pr More

by charles.h.orth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa De La Rosa

Mar 26, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review, Charles. Customer satisfaction is one of our goals, and we are very happy to hear you had a great service experience. Thanks for choosing City Volkswagen of Evanston!

February 18, 2023

Dealership Rating
Employee Rating

Very informative and knowledgeable staff. Very efficient and kept me informed throughout the entire process. More

by ChicagoVince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic , Alex Paszkowski

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