Seth A Tearney
Seth A Tearney at Russ Darrow Toyota of West Bend
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Seth A Tearney

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
9 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

English English

4.8

9 Reviews

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9 Reviews of Seth A Tearney

February 03, 2025

Dealership Rating
Employee Rating

Service reps and everyone I met was friendly and helpful. The work was done before promised. I miss the cleanup/carwash I use to get at Bergstrom in Oshkosh! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

Feb 04, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team, Bill. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Great service from the front desk employees as well as the mechanics. Plain and simple explanations for customers. More

by Deb_orth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you, Deb. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

Clean facility. Service advisor was professional and thorough while service was performed on a recall for a battery holder. More

by Erdman.sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Erdman, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years! Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

Dealership Rating
Employee Rating

Helpful and kind. Appreciate the thorough review of vehicle and assistance with the tire. Thanks More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

Jan 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

They are a great dealer I think. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. More

by NATHAN98MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Russ Darrow Toyota of West Bend responded

Nathan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

October 15, 2018

Dealership Rating
Employee Rating

Repair on Camry Was happy with my initial interaction with Coty on Friday, October 12th. After explaining the repair work required, Coty said he would be able to give More

by amo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Coty Becker, Abigail Lundberg

Oct 16, 2018

Russ Darrow Toyota of West Bend responded

Very sorry to hear of this encounter. Certainly a communication breakdown somewhere and we will endeavor to be better going forward!! Thanks for bringing to our attention. We will be happy to extend the additional 50 dollars on your next visit!! Danny Shutts, GM 262-334-9411

April 11, 2018

Dealership Rating
Employee Rating

Routine Service Good customer service with prompt attention and good explanation of service plan. Work was done on time. Work performed was reviewed with thorough det More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 10, 2018

Dealership Rating
Employee Rating

Great service, as always The service department is one of the reasons I purchased my vehicle here when it was time to upgrade. I knew I’d be working with them a long tome and More

by AmyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2018

Russ Darrow Toyota of West Bend responded

Amy-wow...thanks for your continued business and loyalty!! Yeah, we think pretty highly of Seth too!! danny shutts, gm

January 25, 2018

Dealership Rating

Went in for recall they damaged my dash I went for for shifter recall which they had to remove my dash, they put my backup camera cord thru different spot in dash n cracked it .. u could see More

by Jmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 25, 2018

Russ Darrow Toyota of West Bend responded

Ms. Martin, please contact me at 262-334-9411 to resolve this issue. Please accept my apology for any damage the repair may have caused. Thanks Danny Shutts, GM

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