Service Team | Page 9

quick and easy Just great. appt was on time and I was ready to roll promptly. thats all I have to say about that, but I have to type 25 words...sheesh Just great. appt was on time and I was ready to roll promptly. thats all I have to say about that, but I have to type 25 words...sheesh More

by demdvm Verified Customer Verified Customer

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Slow turn around. Promised tomorrow three times before they finally got it done. Did not communicate well on the delays. Parts always seem to be the issue they can't s Promised tomorrow three times before they finally got it done. Did not communicate well on the delays. Parts always seem to be the issue they can't seem to track them. More

by MKENDRICK01 Verified Customer Verified Customer

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Vehicle Service In & out fast. Very friendly. Let me know what they recommended for my vehicle & exactly what service they performed on my vehicle. Very pleased with In & out fast. Very friendly. Let me know what they recommended for my vehicle & exactly what service they performed on my vehicle. Very pleased with this visit. More

by BRENT8 Verified Customer Verified Customer

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Service and Sales team Got to service at about 9:45 am and appointment at 10:00 am. My vehicle was ready at 10:15 am. Good fast service. Visited with Nick in sales about veh Got to service at about 9:45 am and appointment at 10:00 am. My vehicle was ready at 10:15 am. Good fast service. Visited with Nick in sales about vehicle on lot. Very helpful. More

by MARLOWFOODS Verified Customer Verified Customer

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amazing dealership, service is beyond exceptional I have purchased the last 3 of my new vehicles through Seth Wadley with Trace as my salesman. They have always listen to my needs and expectations whe I have purchased the last 3 of my new vehicles through Seth Wadley with Trace as my salesman. They have always listen to my needs and expectations when purchasing a vehicle. Never had an issue when wanting to trade in my vehicle either and received fair trade in value. This dealership truly values their customers and it shows. If you purchase here, you get free oil changes for life, engines for life, free rotation on tires, dent removal...plus this dealership offers numerous of courteous vehicles to use while yours is in the shop....unbelievable. Now, service is top notch. I would highly recommend anyone to experience this service department. I recently had an issue with my 2014 Expedition grinding noise while braking and going slowly and took it to my local Ford dealership and they said nothing was wrong and did full inspection (apparently). Kept hearing this noise so made appointment with Seth Wadley should have in first place but 45 minute drive. Took it in, had some dents removed free of charge and mechanic comes out says here is your problem the left side axle was throwing grease and has been for some time and showed me the issue in the rubber boot had a hole and grease was everywhere behind the rotors and needed to be replace. The service department here couldn't believe the other Ford dealership missed this. It was fixed within 4 hours and I didn't hear that noise anymore...thanks Seth Wadley for being top-notch, listening to the vehicle owner and making sure the customer is completely satisfied. More

by Marine4life73 Verified Customer Verified Customer

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Excellent service. Great staff. Will buy here again Best place I've ever bought a vehicle. Eddie Fincher is the best salesman I've ever dealt with anywhere. My family will be buying more vehicles here. Best place I've ever bought a vehicle. Eddie Fincher is the best salesman I've ever dealt with anywhere. My family will be buying more vehicles here. More

by matthewsfd41 Verified Customer Verified Customer

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Awesome job The staff is always friendly and you always have popcorn and coffee the mechanics seem to check your vehicle out very well and submit suggestions of w The staff is always friendly and you always have popcorn and coffee the mechanics seem to check your vehicle out very well and submit suggestions of work you may need to have done all in all great job More

by DJSMITH19 Verified Customer Verified Customer

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repairs Came in for radiator leak, motor running after engine off and was told I needed rear brakes. WITH ONLY 58.000 MILES? Had a 03 Chevy Truck with 280,000 Came in for radiator leak, motor running after engine off and was told I needed rear brakes. WITH ONLY 58.000 MILES? Had a 03 Chevy Truck with 280,000 miles and changed brakes after 220,000. I know how to drive and take care of my vehicles. More

by BDSURBER Verified Customer Verified Customer

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Poor customer care Several times I have come to them for something other than an oil change. Each time they either didn't fix it right or left something unfinished. The Several times I have come to them for something other than an oil change. Each time they either didn't fix it right or left something unfinished. The service manager will try to make you feel like it is your fault and smooze you into feeling like you have to pay outrageously for the work that they didn't do right in the first place. I recommend contacting a manager with any and all complaints. The sales, and other departments are great but they need a serious over haul in the service department. More

by Unsatisfied customer Verified Customer Verified Customer

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My experience at Seth Wadley has always been a great experience...wouldn't go anywhere else! From my sales person, Trace Wadley to the finance man, Dustin, everything went great! has always been a great experience...wouldn't go anywhere else! From my sales person, Trace Wadley to the finance man, Dustin, everything went great! More

by SHIRLEYBARRICKDIET Verified Customer Verified Customer

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