Service Team | Page 2

Great service, great customer service, just Downright great people that want to make sure that you are satisfied as a customer. I would recommend this dealership ever any other dealership I’ve ever had e great people that want to make sure that you are satisfied as a customer. I would recommend this dealership ever any other dealership I’ve ever had experience with. They will do whatever it takes to make you happy. Don’t miss the opportunity to be a customer of Seth Wadley’s. They treat their customers right More

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The best way that I can think to describe this dealership he is amazing. Great customer service and hospitality he is amazing. Great customer service and hospitality More

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This dealership is one of the most deceitful places to buy a vehicle. DO NOT BUY FROM THEM. Left an original ONE star review and was contacted as shown below about getting the issue fixed so they coul buy a vehicle. DO NOT BUY FROM THEM. Left an original ONE star review and was contacted as shown below about getting the issue fixed so they could get a five star review. Gave them the chance to fix the issue TWICE now and guess what, they didn’t do it. They are unprofessional from their finance people to the salesman to their managers to their techs. Bought a truck from Nick with a busted AC and was promised it would be fixed. Took the truck to them the first time and was told they would have to keep the truck for over a month to diagnose issue. This was after they promised it to be fixed during that appointment or at least have an answer for us. Tried to contact them a couple more times but apparently salesman Nick left so got no where in responses. Left the original ONE star review. They finally contacted us about resolving issue. Took the truck from DFW to Paul’s valley and they had the truck THREE weeks almost to fix an AC. Get the truck back and literally 30 minutes into having it back THE AC BREAKS AGAIN. Nick promised the General Manager would now get involved but it has been 2 weeks and have not heard a word from him. Nick, Levi, Colt are all unprofessional and deceitful. All they want is good reviews and guess what, in order to have good reviews, you need to provide good, quality work which they have not. Not sure if legal action is what it is going to take to get this issue fixed but do not do business with them unless you want to have to fight to get what you paid for. More

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Seth Wadley has ZERO INTEGRITY! They say and do whatever they have to, to make the sale, but you are on your own as soon drive off! Beware of the "extended warranty" with the $100 deductable.. I was out ov they have to, to make the sale, but you are on your own as soon drive off! Beware of the "extended warranty" with the $100 deductable.. I was out over 3k to repair my truck with a $100 deductable. They do not care, profit over integrity! Do yourself a favor and choose another dealer! More

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Tamer worked diligently to get us the most for our trade and found the perfect replacement. and found the perfect replacement. More

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Very poor service, twice. Kept truck twice for week, parts in stock both times and job promised in no more that "a couple" of days both times. Blamed me for being unreasonable for believing them that tr parts in stock both times and job promised in no more that "a couple" of days both times. Blamed me for being unreasonable for believing them that truck would be ready as promised. 4X buyer, but they have really gone "Big City" and probably will look elsewhere next time. SW, unless maybe you are the "Tiger King" not easy to reach at all. More

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There service department sucks i bought a truck that they had put brakes on and didn't put the caliper bolts in or just barely put them in because it fell aginst the wheel so they had to replace that and sho had put brakes on and didn't put the caliper bolts in or just barely put them in because it fell aginst the wheel so they had to replace that and should have replaces the damaged caliper also but didn't now the brake is making noises so I'm not sure they have certified technicians or they just charge the price of them but only have shade tree mechanics by far one of the worst car buying experience I have ever had More

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Thank you Brandi for your help getting the rearview mirror of my NEW Lincoln Corsair fixed. It is always a pleasure working with the Service Department staff ever since I bought my first vehicle from t mirror of my NEW Lincoln Corsair fixed. It is always a pleasure working with the Service Department staff ever since I bought my first vehicle from the dealership. Seth Wadley remains my dealership of choice due to their great staff. Kudos and keep up the good work! More

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Thank for for you excellent service. We love your sales and service department. We used to own Cadliacs but we just bought a new Lincoln! and service department. We used to own Cadliacs but we just bought a new Lincoln! More

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This was the worst buying experience of my life. Bought a 2103 F250 Lariat. I know this is a big surprise but they only care about that almighty dollar! Client relations are TERRIBLE! They are all honey to g 2103 F250 Lariat. I know this is a big surprise but they only care about that almighty dollar! Client relations are TERRIBLE! They are all honey to get you into a vehicle and then they couldn’t care less. They also use the distance to their advantage BC nobody wants to drive out their for any type of servicing and if they do “it’s going to take 2 weeks so you might as well go to a local shop” That’s their fav line. Haven’t made the first payment and already had to scrub the DPF filter and replace the back calipers and rotors BC they were so thin they tore through the caliper but finally 3 k later and I’m good I think. It’s been 6 weeks hopefully I can get the title in before I have to go out there to get ANOTHER paper tag. More

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