Service Department
Service Department at Zeigler Chrysler Dodge Jeep RAM
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Service Department

Service

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Service Department

November 19, 2024

Dealership Rating
Employee Rating

Great service as always! Quick, friendly and quality. Always take my ram here for service More

by DAVIDMOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, David, for your kind words and continued trust in us for your Ram's service! We're so glad to hear that our team consistently provides quick, friendly, and quality care. We truly appreciate your loyalty and look forward to serving you again in the future

November 13, 2024

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Employee Rating

Excellent service. Rich Snay goes above and beyond everytime. No matter what the problem and or question is he has an answer. Will always do business with you and R More

by AEMS_MEDIC19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and for recognizing Rich's dedication! We're thrilled to hear that he consistently goes above and beyond to provide excellent service and address any questions or concerns you have. Your continued trust and loyalty mean the world to us. We'll be sure to share your feedback with Rich – he’ll be delighted to hear it!

November 11, 2024

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Employee Rating

Super swell experience. Love the people. Did not know the right vehicle could make me so happy. Zeigler proved that it can. Look forward to going back for service and more v More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Zeigler Chrysler Dodge Jeep RAM responded

David- Thank you for such a wonderful review! We're so happy to hear that you had a great experience with us and that you're loving your new vehicle. It's customers like you that make what we do so rewarding. We look forward to seeing you again for service and future vehicle purchases. Thanks for choosing Zeigler—it's truly a pleasure to have you as part of our family!

November 05, 2024

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Employee Rating

Hi stopped in for a tire rotation and oil change told about 45 minutes which was ok after a 1hr and half went to check on Jeep it was on the hoist about 45 mins later went to see what was taking so long More

by pbffan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, and we apologize for the wait and lack of communication during your visit. This isn’t the experience we aim for, and we’re addressing it to improve our service. If there’s anything we can do to make this right, please feel free to reach out. We appreciate the opportunity to serve you better next time.

November 03, 2024

Dealership Rating
Employee Rating

We had a situation and because Jake has helped us before I called him again. He handled it and took great care of us. We trust him and he is why we come back to Zeigler’s. More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake in the Service Dept.

Nov 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your continued trust in Jake and our team at Zeigler! We’re thrilled to hear that he was able to handle your situation and provide the care you deserve. Your loyalty means a lot to us!

October 31, 2024

Dealership Rating
Employee Rating

Service department did an excellent job my truck. The service advisors were knowledgeable and kept me update to date on what was going on with my truck. The mechanics kept the truck clean and every More

by MIKE.NETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that our advisors kept you informed every step of the way and that our mechanics took great care to return your truck just as you left it. We appreciate your feedback and look forward to being here for all your future service needs!

October 31, 2024

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Employee Rating

Truck had an issue with broken bolts on transmission oil pan so had to return but Taylor was fantastic keeping me informed on everything More

by rod.vannoord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2024

Dealership Rating
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They did a good job working on my truck. Technician was professional and good looking More

by luisgarciaguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Luis!

October 29, 2024

Dealership Rating
Employee Rating

We found the exact Jeep Comass in Red Pearl Coat on Zeigler's website. It was remarkably priced. My first call to sales manager Jeff assured us the final price as listed on the website was indeed the f More

by dsaund07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Van Ryn, Lisa Downie , Jeff Holtsclaw

Oct 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the amazing review! We’re thrilled to hear that you had such a fantastic experience with Jeff and Lisa during your Jeep Compass purchase. It’s great to know that the pricing was clear, the test drive was enjoyable, and the financing exceeded your expectations. Your kind words about our team and your recommendation mean the world to us. We’re glad you felt welcomed and left with a new vehicle and new friends! We look forward to seeing you again in the future!

October 27, 2024

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Employee Rating

My clerk was awesome. Mechanic took care of my car and treated it with respect glad that y’all have walk in oil change More

by travishoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aladin was awesome

Oct 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're glad to hear your clerk provided awesome service and that our mechanic treated your car with care. It’s wonderful to know that our walk-in oil change option worked well for you. We look forward to seeing you again!

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