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Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
259 Reviews
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
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259 Reviews of Service Department
Verified Customer
January 01, 2025
My appointment was at 7. 15 and my car was taking for service right the way, waiting time about 40 minutes. I was pleased to hear that my car is ready to be picked up. 15 and my car was taking for service right the way, waiting time about 40 minutes. I was pleased to hear that my car is ready to be picked up. More
by ZUZKA59
Other Employees Tagged: Jolanda
December 29, 2024
Very pleased with sales and finance . Car and price were reasonable and easy to work with Car and price were reasonable and easy to work with More
by cbernie03
Other Employees Tagged: Greg Connelly
December 28, 2024
Tasha was extremely pleasant. She told me the approximate time of my service and was earlier than expected. She told me the approximate time of my service and was earlier than expected. More
by NCEXPLOR2000
Other Employees Tagged: Tim Keehner , Tasha
December 15, 2024
I always choose Atlantic Toyota to service my RAV4. They are always quick and efficient. I am always greeted with a smile and warm welcome from Tasha, and I know my car is in good hands with Kippy the They are always quick and efficient. I am always greeted with a smile and warm welcome from Tasha, and I know my car is in good hands with Kippy the mechanic! Thank you Atlantic Toyota! More
by brittanydeorio
Other Employees Tagged: Tasha, Kippy
December 08, 2024
Excellent professional & courteous Service with Mike. I would recommend service at this Toyota Dealership. I will be back to this dealership whenever I need service to my Rav4 I would recommend service at this Toyota Dealership. I will be back to this dealership whenever I need service to my Rav4 More
by kjhalls1
Other Employees Tagged: Mike Keehner
November 30, 2024
Service representative was friendly, courteous and very professional. She explained to me what the first service schedule was for. I was pleased with my visit. professional. She explained to me what the first service schedule was for. I was pleased with my visit. More
by BIGSG09
Other Employees Tagged: Tasha Drew
November 14, 2024
Tasha was my agent and did a wonderful job communicating with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I had a few issues: I had asked for an oil change and tire rotation. When I got home and checked my invoice, no tire rotation was performed as requested only the oil change. Also, when I received my vehicle to take home, my glove box was not reinstalled but was left on the passenger side floor. I had to tell Tasha who promptly requested someone come to valet drop off and take my car back to fix the issue. This is the second time parts were not reinstalled as needed. The first time, service members did not put the fuse box cover back on the fuses located in the engine. That remained that way for weeks in the cold and rainy weather until I refilled my washer fluid. At which time I notified Toyota service. My car was also badly damaged one time I brought my car in for service. I am concerned that these oversights are becoming more common and are making me reconsider using this dealership for my future maintenance. So, ultimately I spent 2 hours and $140 waiting for just an oil change. Very disappointed. More
by jazzersaxman
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