Service Department
Parts & Service
Atlantic Toyota
193 Sunrise Hwy North Service Rd
West Islip, NY 11795
- At Atlantic Toyota in Long Island our service management team has over thirty years of Toyota experience. - Our twenty five technicians are all Toyota Factory trained with five Master Technicians and three of those technicians hold the highest ranking of Master Diagnostic Technician. Over 500 hours of training and stringent testing is required to achieve these levels. - When you become part of our service family you will be reminded of your next service as well as being advised of our frequent and generous specials. - Atlantic Toyota is a Seven time winner of Service Excellence Award for top rankings in customer satisfaction.
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Write a Review251 Reviews of Service Department
November 30, 2024
Service representative was friendly, courteous and very professional. She explained to me what the first service schedule was for. I was pleased with my visit. professional. She explained to me what the first service schedule was for. I was pleased with my visit. More
Other Employees Tagged: Tasha Drew
November 14, 2024
When for the maintenance it was very fast and easy to understand will be coming back understand will be coming back More
Other Employees Tagged: William Blackwood, Sandra Dellolio, Rich Healy, Mike Keehner, Frank Musmacker, Tim Keehner, Nick Frank
November 14, 2024
Tasha was my agent and did a wonderful job communicating with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I had a few issues: I had asked for an oil change and tire rotation. When I got home and checked my invoice, no tire rotation was performed as requested only the oil change. Also, when I received my vehicle to take home, my glove box was not reinstalled but was left on the passenger side floor. I had to tell Tasha who promptly requested someone come to valet drop off and take my car back to fix the issue. This is the second time parts were not reinstalled as needed. The first time, service members did not put the fuse box cover back on the fuses located in the engine. That remained that way for weeks in the cold and rainy weather until I refilled my washer fluid. At which time I notified Toyota service. My car was also badly damaged one time I brought my car in for service. I am concerned that these oversights are becoming more common and are making me reconsider using this dealership for my future maintenance. So, ultimately I spent 2 hours and $140 waiting for just an oil change. Very disappointed. More
November 02, 2024
Tasha was very professional and clearly explained what services were performed and recommended. Tasha offer if i need a ride back to the dealership. I was very satisfied with everyone I.can in contact wit services were performed and recommended. Tasha offer if i need a ride back to the dealership. I was very satisfied with everyone I.can in contact with at Atlantic Toyota. More
Other Employees Tagged: Tasha Drew service advisor
October 23, 2024
Great dealer! I take my car for service here and the service advisor are great. I take my car for service here and the service advisor are great. More
Other Employees Tagged: Tim Keehner