2 purchases is 1 week.
Excellent service both times. Excellent people. Took great care of us and our family!
Excellent service both times. Excellent people. Took great care of us and our family!
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by melodylynn17
Verified Customer
Verified Customer
Other Employees Tagged:
Radar, Jake
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your wonderful review, Melody! We’re thrilled to hear that you had an excellent experience with us, and we look forward to serving you and your family again soon!
Sincerely,
Your Friends at Serra Jackson
Easy to work with courtious try to get your vehicle in
and out as soon as possible
and out as soon as possible
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by juneehall
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cody
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words, Junee! We appreciate your feedback and look forward to serving you again!
Sincerely,
Your Friends at Serra Jackson
We made an appointment and were checked in right on time.
The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them
The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them for all of our dealer service needs.
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by Wallyskipper
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your fantastic review, Wally! We’re thrilled to hear that you had a positive experience with our service team and we look forward to assisting you again for all your service needs!
Sincerely,
Your Friends at Serra Jackson
We had a very positive experience with Serra GMC,
especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take
especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take a lot of stress out of an already tough circumstance. We really appreciated how promptly they assessed the situation and helped us understand our options.
What stood out just as much was how fair the sales department was throughout the process. We were not walking in under ideal circumstances, and it would have been easy to feel pressured, but that was not our experience. They treated us honestly and fairly, worked with us in a way that felt reasonable, and helped us move forward without adding to the frustration.
Overall, we are very grateful for how Serra GMC handled both the service side and the sales side of our experience. Their responsiveness, professionalism, and fairness made a hard situation much easier to manage, and we would absolutely recommend them to others.
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by rcallin
Verified Customer
Verified Customer
Apr 20, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review! We're thrilled to hear that your experience was positive, especially during such a challenging time with your GMC Yukon XL. The team always strives to provide prompt and fair service, and it’s great to know that they could help alleviate your stress. I truly appreciate your recommendation, and we look forward to assisting you again in the future!
Sincerely,
Your Friends at Serra Jackson
Great service and done in a timely manner.
Very friendly and courteous manner. Recommend highly.
Very friendly and courteous manner. Recommend highly.
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by MSGWIMBERLY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Landon was great.
Apr 15, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your kind words, Wimberly! We appreciate your high recommendation, and we're thrilled to hear that you had a great experience with our service.
Sincerely,
Your Friends at Serra Jackson
Excellent service great customer service with my Kia
service recommendations 100% thanks so much. Have a great day
service recommendations 100% thanks so much. Have a great day
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by loria.ana
Service Price Transparency
Other Employees Tagged:
Wilson from Serra of jackson
Apr 15, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your kind words and for choosing us, Loria! We appreciate your recommendations and look forward to serving you again!
Sincerely,
Your Friends at Serra Jackson
The service department did a great job getting me taken
care of in under 30 minutes. They changed the oil rotated the tires and topped off all fluids.
care of in under 30 minutes. They changed the oil rotated the tires and topped off all fluids.
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by johnmarch
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review, John! We're thrilled to hear that our service department was able to assist you efficiently and ensure your vehicle was well taken care of.
Sincerely,
Your Friends at Serra Jackson
Good service and employee were very friendly!
Very clean and well maintained would go back for more service!
Very clean and well maintained would go back for more service!
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by jimlorr
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words, Jim! We're pleased to hear you had a great experience with our team and found our facility well-maintained. We look forward to seeing you again!
Sincerely,
Your Friends at Serra Jackson
Excellent service!
They always take great care of my vehicle! I appreciate all they do!
They always take great care of my vehicle! I appreciate all they do!
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by KORTNEYSIMMONS
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words, Kortney! We truly appreciate your trust in us and look forward to continuing to take great care of your vehicle.
Sincerely,
Your Friends at Serra Jackson
Great communication and service!
They called when my car was ready, so dropping off vehicle and coming back later was easy!
They called when my car was ready, so dropping off vehicle and coming back later was easy!
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by ray.simmons
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful feedback, Ray! We’re happy to hear that you had a great experience with our communication and service, and we look forward to assisting you again!
Sincerely,
Your Friends at Serra Jackson
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