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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 7

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

May 07, 2026

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Employee Rating

Timely appointment. Service took only 45 minutes. Price was high but I couldn’t do it. More

by URDA4705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We're glad to hear your appointment was timely and the service was completed quickly. If you have any further concerns, please feel free to reach out to us. Sincerely, Your Friends at Serra Jackson

May 07, 2026

Dealership Rating
Employee Rating

The staff is always friendly and very helpful answering any questions I might have. Service is performed in a timely manner. More

by cscronce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

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May 07, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We appreciate your feedback and look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

May 02, 2026

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Employee Rating

Yes, I recommend the service center. They took were kind and took care of my vehicle quickly. More

by jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We appreciate your recommendation and look forward to serving you again! Sincerely, Your Friends at Serra Jackson

May 02, 2026

Dealership Rating
Employee Rating

Very nice, helpful, not too pushy. Easy to work with.I Love my Enclave! A+ in customer service More

by sherripayne1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Mitchell ( Radar)

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May 02, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Sherri! We are excited to hear that you love your Buick Enclave and had a great experience with our team. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

May 01, 2026

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Employee Rating

They are very clean and nice , however I asked for my tires to be rotated and they did not rotate them but tried to charge me for it! Thankfully the cashier caught it and took the charge off! They also r More

by baileyscloset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and encourage you to reach out directly so we can address your concerns more thoroughly. Sincerely, Your Friends at Serra Jackson

May 01, 2026

Dealership Rating
Employee Rating

The customer service was not good . Communication was lacking. I just expected a simple phone call on what is going on with my vehicle. But quick to tell you how much money they want . More

by owens.chris30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stan

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May 01, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Chris. We encourage you to reach out to us directly to discuss your experience further. Sincerely, Your Friends at Serra Jackson

May 01, 2026

Dealership Rating
Employee Rating

They helped me get a car completely online and delivered it to me. It was an easy and fast deal. More

by keriramsey78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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May 01, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Keri! We are thrilled to hear that you had an easy and fast experience getting your car online with us. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

April 30, 2026

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Employee Rating

I enjoyed my sales rep he was very knowledgeable and helpful when it came to answering questions. More

by k.curtis251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 01, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We're glad to hear you had a positive experience with our sales representative. We appreciate your support and hope to assist you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

April 30, 2026

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Employee Rating

Everyone was kind and tried to make sure I received value for my purchase. Willing to investigate promo deals. Thanks to you all. More

by skinnerneva80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Neva! We're glad to hear that everyone was kind and tried to make sure you received value for your purchase. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

April 29, 2026

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Employee Rating

They were fast and very professional! I didn’t have to wait long & they had great refreshments! More

by KRISTEN_NICOLE_FUTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Kristen! We’re thrilled to hear that you enjoyed our fast and professional service, as well as the refreshments. We look forward to welcoming you back soon. Sincerely, Your Friends at Serra Jackson

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