Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 41

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

January 09, 2024

Dealership Rating
Employee Rating

I have used them since I purchased my car two years ago. The service has been fantastic. More

by lsimmons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 07, 2024

Dealership Rating
Employee Rating

They have the best customer service I ever been to I would recommend them to anyone More

by zamaria08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Zamaria. Sincerely, Your Friends at Serra Jackson

January 06, 2024

Dealership Rating
Employee Rating

Very pleasant experience ordering and taking delivery of our new Yukon. Everyone we dealt with was was pleasant and professional. I would recommend Serra to anyone. More

by footem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Osborne

Jan 08, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

January 05, 2024

Dealership Rating
Employee Rating

excellent service from repair to suttle driver to car wash and especially your staff enjoy doing bus with you thanks More

by linda7781
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Linda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 03, 2024

Dealership Rating
Employee Rating

Great customer service and the wait was not long at all. I would recommend family and friends. More

by Shanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Shanna, we cannot thank you enough for your wonderful review of Serra Chevrolet Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Your Friends at Serra Jackson

December 28, 2023

Dealership Rating
Employee Rating

Fast and speedy service with very knowledgable technicians. Its easy to schedule appointment times for service. More

by jweb1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Your Friends at Serra Jackson

December 27, 2023

Dealership Rating
Employee Rating

Surprise charges, rude service center manager. Was told a diagnosis for engine trouble would be no charge, then suddenly I was charged for the diagnosis. Service manager said "They normally do More

by Aeriney
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas, Kreuger

Dec 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing this review. Sincerely, Your Friends at Serra Jackson

December 24, 2023

Dealership Rating
Employee Rating

Everything went well. Fast and efficient. Clean and a nice waiting area. All employees polite and efficient. More

by dcmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Your Friends at Serra Jackson

December 22, 2023

Dealership Rating
Employee Rating

Excellent and courteous service department employees. Always treated well, kept apprised of what the problem is with my vehicle and the work being done. More

by jajcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Your Friends at Serra Jackson

December 22, 2023

Dealership Rating
Employee Rating

Serra Kia has always done a very good and thorough job on my Sorento when I bring it in for service. More

by BRUMIKE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words, Mike. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

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