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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 40

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

February 05, 2024

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Employee Rating

Excellent service. Always having the customer in mind. The wait time is always what they say it will be never any more. More

by smartin7864
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Service Time
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Recommend Dealer
Yes
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Feb 05, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 02, 2024

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Excellent service and the employees were very nice Everyone was very helpful and professional. This was my first oil change and it was completed timely More

by hughesspd
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Recommend Dealer
Yes
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Feb 02, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

February 02, 2024

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No problems! Treated me like family-purchased a new Jeep when they sold Jeeps and my car was a KIA Soul Plus- I have got fast service each time I needed repairs. More

by redblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Advisor 1223 Alyssa Wray

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Feb 02, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Your Friends at Serra Jackson

January 27, 2024

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The online scheduling was easy, and they are always accommodating with drop off and notifying me when my vehicle services is complete. More

by BETHANYLAWRENCE
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Workmanship
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Recommend Dealer
Yes
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Jan 29, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Bethany, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

January 20, 2024

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I had no problems with the service center. They fixed my truck and I picked it up the next day More

by spiffman2001
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Recommend Dealer
Yes
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Jan 22, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 16, 2024

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I am always pleased with the customer service I receive. Timely, courteous and honest communication. More

by 79HillsTally
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Recommend Dealer
Yes
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Jan 21, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

January 14, 2024

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Great customer service, friendly staff, and a nice waiting area to sit in while waiting for your vehicle to be ready. More

by MICHELLERAMSEY
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Recommend Dealer
Yes
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Jan 16, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate your marvelous feedback, Michelle. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Your Friends at Serra Jackson

January 14, 2024

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I would have liked to have known if they had checked all the other fluids and tire pressure and wipers and brake pads like I have had at other dealers when I was getting a oil and filter change More

by lesa_cochran
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Lesa, thanks for sharing this review with us. Feedback such as yours is helpful. We appreciate your business. Sincerely, Your Friends at Serra Jackson

January 12, 2024

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Great service and wonderful people. I will definitely do business there again. Always enjoy going there. More

by wilpowell
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 11, 2024

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The service I received met my expectations and I left a satisfied customer for the service I received More

by maurycrockett03
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Recommend Dealer
Yes
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Jan 11, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Maury! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

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