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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Serra Chevrolet

February 15, 2025

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Employee Rating

The dealer was able to work a wiper linkage repair into their schedule and fix the car with 3 hrs. I was surprised oF the speed they were able to do this More

by scorson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 14, 2025

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Excellent service. Kelton is great to work with very pleased with dealership thank you for helping us More

by dunn.marilynn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelton

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Feb 14, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Marilynn! We're thrilled to hear that you had an excellent experience with Serra Chevrolet Buick GMC Cadillac and that Kelton was able to assist you. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 14, 2025

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Very professional team and we were pleased with the service and promptness of the teM More

by lisahall5
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Recommend Dealer
Yes
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Feb 14, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Lisa! We're delighted to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be professional and that you were pleased with our service and promptness. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

February 14, 2025

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When you are shopping for a new vehicle, and not quite sure what you are looking for it's good to have someone listen to you...add it all up and point you in the right direction. That's what I got from Se More

by rad4utt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyn Byrum, Mark Talkington, Darlene Patrick

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February 12, 2025

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Great dealership very friendly staff quick service will definitely go there for my next new kia More

by Gators06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

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Feb 12, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac with our friendly staff and quick service. We look forward to helping you with your next new Kia. Please don't hesitate to reach out anytime! Sincerely, Your Friends at Serra Jackson

February 10, 2025

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Bryan Borders gave great service! We were in and out very quickly. Thank you again! More

by sadler_katherine
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Katherine! We're thrilled to hear that Bryan provided you with great service and that your experience was quick and efficient. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

February 08, 2025

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Good service, good seating area with a TV, popcorn and coffee as we waited for service on my car. No complaints here! More

by cristina51088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Cristina! We're delighted to hear that you enjoyed our seating area and the amenities while waiting for service on your car. At Serra Chevrolet Buick GMC Cadillac, we strive to create a comfortable experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 08, 2025

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Brian Russell was amazing and very helpful! ! We had no intentions of buying a car but left with a BEAUTIFUL 2023 Lexus RX 350 More

by walkerlkr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 10, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Walker! We're thrilled to hear that Brian was able to assist you and that you left Serra Chevrolet Buick GMC Cadillac with the vehicle that fits your needs. We appreciate your spontaneous decision to make a purchase and hope you enjoy your new vehicle. If you have any questions or need further assistance, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

February 07, 2025

Dealership Rating
Employee Rating

Call Wayne quick and responsive to customers needs even when we have to change our schedule appointments. I work well with us. Great job. More

by garybryant59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie

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Feb 10, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Gary! We're thrilled to hear that Wayne was quick and responsive to your needs, even with schedule changes. At Serra Chevrolet Buick GMC Cadillac, we always strive to provide the best service for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

February 07, 2025

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Employee Rating

Knowledgeable sales staff, large inventory, and fair pricing. I would consider using them again in the future. More

by j_w_newman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 10, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our knowledgeable sales staff and found our inventory and pricing to your satisfaction. We appreciate your consideration in using Serra Chevrolet Buick GMC Cadillac again in the future. We look forward to assisting you next time! Sincerely, Your Friends at Serra Jackson

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