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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
321 Reviews
4.7

321 Reviews

Write a Review

321 Reviews of Serra Chevrolet

February 22, 2025

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Employee Rating

Good job for all concerned. I will bring my car back whenever I need service More

by rbutler4749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 20, 2025

Dealership Rating
Employee Rating

We always have great service! Recommend them! Friendly staff. Wouldn’t take our cars anywhere else More

by wearebutone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you always receive great service at Serra Chevrolet Buick GMC Cadillac. Our friendly staff is here to ensure you have the best experience possible. We appreciate your recommendation and look forward to seeing you again for all your car needs! Sincerely, Your Friends at Serra Jackson

February 19, 2025

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The dealership staff was friendly and the premises were clean. Surprisingly, the basic services were competitively priced if you are going to book an appointment somewhere to bring it in. I also felt the i More

by Derek Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your thoughtful review, Derek! We're glad to hear that you found our staff friendly and our dealership clean. It's great to know that you felt the issues you documented were addressed honestly. We appreciate your understanding regarding communication timeliness; we strive to improve in that area. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

February 18, 2025

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Great service department, friendly staff, quick, reliable service. Would recommend them even if you didn't buy from them. I bought my Kia in New York, live in Tiptop and drive over an hour because More

by allisonwerner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse

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Feb 18, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Allison! We are thrilled to hear that you have had a positive experience with our service department at Serra Chevrolet Buick GMC Cadillac. Our team is dedicated to providing friendly and reliable service, and we appreciate your recommendation. We also understand your concern about the hold times and will work on improving that aspect. Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 15, 2025

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Employee Rating

The dealer was able to work a wiper linkage repair into their schedule and fix the car with 3 hrs. I was surprised oF the speed they were able to do this More

by scorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that we could fit your wiper linkage repair into our schedule and complete it so quickly. At Serra Chevrolet Buick GMC Cadillac, we strive to provide efficient service for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 14, 2025

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When you are shopping for a new vehicle, and not quite sure what you are looking for it's good to have someone listen to you...add it all up and point you in the right direction. That's what I got from Se More

by rad4utt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyn Byrum, Mark Talkington, Darlene Patrick

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Feb 18, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you felt listened to and supported during your search for a new vehicle at Serra Chevrolet Buick GMC Cadillac. Our team is dedicated to helping customers find the perfect car that fits their needs. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Your Friends at Serra Jackson

February 14, 2025

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Employee Rating

Excellent service. Kelton is great to work with very pleased with dealership thank you for helping us More

by dunn.marilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelton

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Feb 14, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Marilynn! We're thrilled to hear that you had an excellent experience with Serra Chevrolet Buick GMC Cadillac and that Kelton was able to assist you. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 14, 2025

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Employee Rating

Very professional team and we were pleased with the service and promptness of the teM More

by lisahall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 14, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Lisa! We're delighted to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be professional and that you were pleased with our service and promptness. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

February 12, 2025

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Employee Rating

Great dealership very friendly staff quick service will definitely go there for my next new kia More

by Gators06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

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Feb 12, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac with our friendly staff and quick service. We look forward to helping you with your next new Kia. Please don't hesitate to reach out anytime! Sincerely, Your Friends at Serra Jackson

February 10, 2025

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Employee Rating

Bryan Borders gave great service! We were in and out very quickly. Thank you again! More

by sadler_katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Katherine! We're thrilled to hear that Bryan provided you with great service and that your experience was quick and efficient. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

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