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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
347 Reviews
4.7

347 Reviews

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347 Reviews of Serra Chevrolet

April 24, 2025

Dealership Rating
Employee Rating

Very polite and got the job done in the time frame promised Nice dealership and very clean More

by osbe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince

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Apr 24, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing excellent service and maintaining a clean environment. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 21, 2025

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Employee Rating

They were very attentive, and very nice. They explained everything in detail and very helpful. More

by mary.osborn32
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Finance Experience
Recommend Dealer
Yes
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Apr 21, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac attentive and helpful. We strive to provide detailed explanations to ensure our customers feel supported throughout their experience. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

April 20, 2025

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Employee Rating

very responsive. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. More

by yanezmp
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Recommend Dealer
Yes
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Apr 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found us responsive, professional, and that we exceeded your expectations. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 19, 2025

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Employee Rating

I brought my car at this dealership. This is the main reason I continue to take my car to Serra for service. Sometimes its good serve and sometimes not. This time was average. More

by Lola
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Lola. We appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac for your service needs. It's our goal to provide consistent and excellent service, and we understand that experiences can vary. Your feedback is valuable, and we encourage you to reach out to us directly so we can address any concerns you may have. We look forward to serving you better in the future! Sincerely, Your Friends at Serra Jackson

April 14, 2025

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All the sales staff at the used car area were very professional and welcoming. Our guy, Greg Morris was fantastic. He showed us SUV's that matched our requirements within our budget. We love the Tell More

by dogdeman1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 15, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Serra Chevrolet Buick GMC Cadillac, especially with Greg. It's great to know you found the perfect Telluride that fits your budget and needs. We appreciate your recommendation and look forward to assisting you and your friends in the future! Enjoy your new SUV! Sincerely, Your Friends at Serra Jackson

April 14, 2025

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Employee Rating

Vince Osborne made everything easy and found exactly what I was looking for. I would definitely recommend him to anyone buying a car or truck. More

by Paul
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Recommend Dealer
Yes
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Apr 15, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Vince made your experience easy and found the perfect vehicle for you. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We hope to see you again for your next car or truck purchase! Sincerely, Your Friends at Serra Jackson

April 13, 2025

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They were very nice folks. It was a vey good experience overall and I am quite satisfied. More

by vic12
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 15, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found our team to be nice and that your overall experience at Serra Chevrolet Buick GMC Cadillac was satisfying. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 13, 2025

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Employee Rating

Easy to make an appointment, very helpful and answered all questions. Date shown when next oil change due. More

by dellayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Dell! We're glad that your appointment was easy to make and that our team was helpful in answering all your questions. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

April 13, 2025

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Employee Rating

Joe Rice was my salesman and he did an exemplary job. This is one of several I have bought thru him and it will not be the last. More

by joe@martinpaving.net
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Apr 13, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Joe! We're glad about your positive experience with Joe at Serra Chevrolet Buick GMC Cadillac. It's great to know that you've continued to choose us for your purchases. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 08, 2025

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Employee Rating

Service was great . Waiting time was short always use Serra. I purchased my Cadillac in 2009 and have been pleased with the service so far.Thinking about another C More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your feedback with us. We are happy to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been positive over the years since you purchased your Cadillac in 2009. It's great to know that you're considering another Cadillac and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

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