Serina Sprecco
Serina Sprecco at Volkswagen of Duluth
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Serina Sprecco

Sales Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
153 Reviews

I've been in the car business for a few years, and honestly, I couldn't be more grateful for what it's given me. I love cars, I love my coworkers, and I love meeting and helping new people every day. Finding a car for a customer that makes their face light up is a continuous reminder of why I'm here. I grew up in International Falls (The Great White North!), and in my free time, I enjoy reading, writing, playing guitar, swimming, listening to music (usually Metal) and cooking.

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Specialties & Trainings

Certified Master Sales Manager

VEST Certified Sales Consultant

4.9

153 Reviews

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153 Reviews of Serina Sprecco

June 04, 2024

Dealership Rating
Employee Rating

I felt listened to, understood and validated. It was a pleasure to work with Volkswagen of Duluth's friendly crew. They helped me pick out the perfect upgrade! More

by Treats.ta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Samantha LePage

Jun 04, 2024

Volkswagen of Duluth responded

We're delighted to know that our team at Volkswagen of Duluth made your experience enjoyable and that you felt listened to and understood throughout the process. It's great to hear you found the perfect upgrade with us! We look forward to continuing to provide you with friendly and helpful service. Thank you for your kind words and for choosing Volkswagen of Duluth!

June 03, 2024

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Great sales team amazing financial lady . Definitely recommend! A week later still love the car !! More

by Westdallas5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anjay Lindgren

Jun 03, 2024

Volkswagen of Duluth responded

Hello, It's fantastic to hear that you're still loving your car a week later and that you had a great experience with our sales and finance teams! We aim to provide top-notch service in every aspect of our dealership, and it sounds like we hit the mark with you. Thank you for your kind words and for recommending us—it means a lot. If you ever need assistance or have any questions about your vehicle in the future, don't hesitate to reach out. We're here to ensure that your car continues to meet all your needs. Enjoy many happy miles in your new car! Warm regards, The VW of Duluth Team

June 03, 2024

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The sales personal made buying a new car a very special time fo me I wold recommend Volkswagen of Duluth to friends and family More

by Mickeychilds920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Samantha LePage

Jun 03, 2024

Volkswagen of Duluth responded

We're thrilled to hear that your car-buying experience with us was a memorable one! At Volkswagen of Duluth, we always strive to make each customer feel special and well taken care of throughout the entire process. It's wonderful to know that our sales team could make your experience so positive. Thank you for recommending us to your friends and family. We look forward to serving them with the same high standard of service. Welcome to the Volkswagen family, and we hope you enjoy every mile in your new car! If there’s anything more we can do for you, or any questions you might have about your new vehicle, don’t hesitate to reach out. Happy driving!

June 02, 2024

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Employee Rating

A BIG HURRAY FOR DULUTH VW, AND FOR THE FABOULOUS SAMANTHA, THANK YOU FOR EVERYTHING YOU DID FOR US. YOUR THE BEST ENJOYED THE WHOLE EXPERIENCE. More

by devoraalvarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha LePage

Jun 03, 2024

Volkswagen of Duluth responded

Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience at VW of Duluth, and it’s fantastic to know that Samantha was able to make your time with us so special. We strive to provide the best service and are delighted to have exceeded your expectations. Your kind words are greatly appreciated, and we'll make sure Samantha receives the recognition she deserves. If there's anything more we can do for you in the future, or if you have any further questions or needs, please don't hesitate to reach out. Warm regards, The VW of Duluth Team

May 28, 2024

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Employee Rating

The salesman and sales manager were very helpful and pleasant to work with. I’m less than impressed with the certified pre owned inspection. Something as simple as filling the window washer was overlook More

by Wphof56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Mosher

May 29, 2024

Volkswagen of Duluth responded

Hello, Thank you for sharing your experience with us. We're glad to hear that our sales team provided you with helpful and pleasant service. Regarding your concerns with the Certified Pre-Owned inspection, we appreciate you bringing them to our attention. We are always looking for ways to enhance our processes and ensure our customers receive the best possible service. We are ready to address the noise issue with the sunroof and ensure that your vehicle is performing to your satisfaction. Please contact us at your earliest convenience to schedule a service appointment. We are here to assist you and ensure that all your needs are met. Thank you again for choosing VW of Duluth. We look forward to serving you. Best regards, The Team at VW of Duluth

May 28, 2024

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Employee Rating

it was what I hoped pretty quick and easy very fine and polite people and helpfull More

by joe.kunshier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew

May 28, 2024

Volkswagen of Duluth responded

We're thrilled to hear that your experience was quick and easy, and that our team was polite and helpful! At VW of Duluth, we strive to make every aspect of purchasing and owning a vehicle as smooth and pleasant as possible. Thank you for choosing us, and we look forward to continuing to serve you with the same level of excellence in the future. If you need any more assistance or have further questions, feel free to reach out.

May 23, 2024

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Employee Rating

I would recommend this dealership. Tyler is a great salesman to work with and I love the vehicle he helped us find. More

by TiaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew

May 24, 2024

Volkswagen of Duluth responded

Thank you for your kind words and for recommending us! We're thrilled to hear that Tyler provided you with great service and that you love your new vehicle. At VW of Duluth, we strive to ensure every customer finds just what they're looking for and enjoys a seamless experience. We hope you enjoy many happy miles in your new ride, and we look forward to serving you again in the future!

May 10, 2024

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Keaton was awesome! He came out to help us right away and remembered us when we came back the next day. All staff members that helped us through the process were helpful More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Pegelow , Keaton Gressman

May 13, 2024

Volkswagen of Duluth responded

Hi there! We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, The VW of Duluth Team

May 07, 2024

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Employee Rating

Awesome customer service everyone we worked with was very helpful also love my new car!!! More

by Traaholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keaton Gressman

May 13, 2024

Volkswagen of Duluth responded

Hello! Thank you for the wonderful feedback! We're thrilled to hear that you received awesome customer service from our team and that you're loving your new car. It's always our goal to help our customers feel supported and satisfied with their experience. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future. We're here to help! Best regards, The VW of Duluth Team

May 07, 2024

Dealership Rating
Employee Rating

When we entered the dealership immediately we were attended to by the receptionist who cheerfully greeted us and got us our sales person. Drew was very courteous and knowledgeable in the product. W More

by odermanndj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Volkswagen of Duluth responded

Hello! Thank you for taking the time to share your experience at our dealership. We're so glad to hear that you were warmly greeted upon arrival and that Drew provided you with courteous and knowledgeable service. It's wonderful to know that his presentation and the overall care from our team made such a positive impression and played a key role in your decision to buy from us. We appreciate your kind words and are thrilled to welcome you to the VW of Duluth family. We look forward to serving you with the same level of care and enthusiasm in the future! Warm regards, The VW of Duluth Team

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