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Serik Davidson

Overview Reviews (159) Inventory (431)

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Serik Davidson

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Serik Davidson

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8

159 Reviews

Overview Reviews (159) Inventory (431)

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4.8

159 Reviews

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159 Reviews of Serik Davidson

April 16, 2025

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Employee Rating

Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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April 16, 2025

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Everything went very smoothly. Service was quick and friendly. We will be back next time. Service was quick and friendly. We will be back next time. More

by carrie.scheer

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Recommend Dealer

Yes

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April 15, 2025

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I went in for a simple oil change and they did it quick and efficient. and efficient. More

by Ke-Ke

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Workmanship

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Recommend Dealer

Yes

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April 15, 2025

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I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehicle. More

by srobeen9

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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April 11, 2025

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Great service to there customer, very friendly staff! They let you know exactly what going on with your vehicle. They let you know exactly what going on with your vehicle. More

by augustaguyshepherd

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Recommend Dealer

Yes

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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great review! We're so glad to hear that you felt well-informed and welcomed—our team works hard to make sure every visit is smooth and transparent. We appreciate your trust and look forward to seeing you (and your vehicle) next time!

April 10, 2025

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I have never had a bad experience with any of the knowledge staff and service is always quick! knowledge staff and service is always quick! More

by brentzweifel

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Apr 14, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

April 09, 2025

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Excellent and prompt service. Extremely professional and were quick to let me know issue with vehicle Extremely professional and were quick to let me know issue with vehicle More

by seubert.family

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Apr 11, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the kind words! We're all about being upfront, professional, and getting things done right—and fast. Glad we could keep you in the loop and get your vehicle taken care of quickly. We appreciate you trusting us and hope to see you again (hopefully just for maintenance, not issues)!

April 04, 2025

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Employee Rating

Kolt who works with the Enterprise fleet vehicles is great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. W great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. When Kolt is not there I have waited 10 to 15 minutes for anyone to acknowledge me. I have even witnessed them arguing with each other. I keep going there because it is the closest one to where I live and have been going there several years. It takes forever to get someone to answer the phone. I tried calling 8 different times in one day to get someone to answer toget an appointment. More

by kdivelbiss55

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Recommend Dealer

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Apr 07, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your honest feedback—and for being a loyal customer over the years. We’re so glad to hear that working with Kolten has been a consistently positive experience. He’s a valued member of our team, and we’ll make sure he hears your kind words. That said, we’re truly sorry to hear about the service gaps you’ve experienced when Kolten isn’t available. Waiting to be acknowledged or having trouble reaching us by phone is not the experience we aim to deliver. We take your concerns seriously and are addressing them internally to ensure all our guests receive the prompt, respectful service they deserve—every time they visit. We appreciate you sticking with us, and we’re committed to earning your trust across the board, not just when Kolt is here.

April 03, 2025

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Employee Rating

Great service very courteous customer service extremely clean dealership A joy compared to a lot of other dealerships clean dealership A joy compared to a lot of other dealerships More

by pearce1dan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Apr 07, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We work hard to make every visit a great one, and it means a lot to hear that you noticed. We’re especially proud of our team’s courtesy and the clean, welcoming environment we’ve created. It’s awesome to hear we stood out from the crowd—we hope to see you again soon!

March 31, 2025

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Employee Rating

Service department has always performed magnificently. All my appointments have been timely and the individuals involved have been very professional. All my appointments have been timely and the individuals involved have been very professional. More

by cjgrube7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith , Alyssa 5star

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Apr 05, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words and continued trust in our service department! We’re thrilled to hear that your appointments have always been timely and that our team has consistently provided professional service. Your satisfaction is our priority, and feedback like yours motivates us to maintain these high standards. We truly appreciate your support and look forward to serving you again!

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