Sergio Ron
Sergio Ron at Jessup Auto Plaza

Sergio Ron

Service Advisor

Jessup Auto Plaza

68-111 E. Palm Canyon Dr
Cathedral City, CA 92234

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4.6
149 Reviews
4.6

149 Reviews

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149 Reviews of Sergio Ron

May 30, 2025

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I have always been pleased with with Jessup. We have bought many cars from them. We used the service department for all the Service needs of our cars. They’re very considerate and try to get thi More

by michaelkmcmahan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Austin

May 29, 2025

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The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement More

by KHRIS.LEET
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Miller

May 28, 2025

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Everyone just CADILLAC Dealership was awesome. My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner k More

by rhoni1958
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art ILano , Stephanie and Alexis Herrera

May 17, 2025

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the work done was fine. ...transportation home and then back was also fine...so was car wash More

by nlubke
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Recommend Dealer
Yes

May 16, 2025

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Sergio was great, very attentive and helpful. Prioritize appointments before walk ins. There were at least 7 cars before us. More

by selina.herrera16
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Recommend Dealer
Yes

May 16, 2025

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We appreciate the expertise of the mechanics, but your prices are so outrageous we now only use Jessup for warranty work. David was friendly enough but doesn't go the extra mile. More

by JULIEHOPEDOOLEY
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Recommend Dealer
Yes

Other Employees Tagged: David Anderson

May 14, 2025

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Service department always takes great care of me. Ron is really great! 1 3 4 5 More

by Buster1234
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Recommend Dealer
Yes

Other Employees Tagged: Ron Austin, Stan Sterling

May 12, 2025

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Prompt service and good courtesy transportation. Would recommend patronizing the dealership. Do not like no check/credit card service charge policy. More

by GARRIJIM
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Recommend Dealer
Yes

May 12, 2025

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I ended up paying over $800 for a car the dealership was unable to repair. More

by Avi
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Recommend Dealer
No
May 12, 2025

Jessup Auto Plaza responded

Avi, thank you for taking the time to share your feedback. I sincerely apologize that your recent service experience fell short of expectations. I would appreciate the opportunity to personally look into the specific details of your visit and work toward making this right for you. Please contact me directly at 760-328-9999 or ronaustin@jessupautoplaza.com at your earliest convenience. Thank you for giving us the chance to resolve this matter. Ron Austin Service Manager

May 08, 2025

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Great service! Especially appreciated the convenience of providing local transportation to shopping. We’ll be back! More

by sjwdec2010
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Recommend Dealer
Yes
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