Sergio Ron

Sergio, is very knowledgeable, detailed, a very good listener, and always answers your questions. Sergio, always make me feel like a VIP. listener, and always answers your questions. Sergio, always make me feel like a VIP. More

by llah2000 Verified Customer Verified Customer

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Everyone was very helpful, courteous and kind. Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW More

by mark@millestonemarble.com Verified Customer Verified Customer

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Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More

by Accolangelo Verified Customer Verified Customer

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It was fine until the service was for. Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes fo Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes for them to finally do so. This was after I paid for the service. More

by bagglejl Verified Customer Verified Customer

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I have purchased several vehicles from Jessup Auto Plaza but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both vehicles with the Sales Consultant Carlos Rodriguez and Finance Manager Art Iliano was not only professional, friendly, knowledgeable and efficient and that is why I continue to return as well as refer my friends and family. My experience with the Service Department has been nothing more than a disappointment due to the lack of communication, effort, and overall professionalism including management. The fact that the dealership scanned and knew the error code and it still took over 4 encounters with service over 5 months my vehicle is finally repaired. More

by DADORA86 Verified Customer Verified Customer

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Staff was very helpful and attentive. The service was very good and efficient as it was completed in a timely manner. The service was very good and efficient as it was completed in a timely manner. More

by motatzin Verified Customer Verified Customer

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Sergio answered my questions quickly and delivered excellent answers and service, happy with the care my suv received. excellent answers and service, happy with the care my suv received. More

by michaelbrucejones Verified Customer Verified Customer

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at least 15 words about this dealiership blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by e.m.trimarchi Verified Customer Verified Customer

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As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at al dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at all! Braulio took time out of his busy schedule to say “hello” to us, which is always appreciated. I would never take my car anywhere else, nor would I buy a car anywhere else. Jessup is the greatest! More

by auburn1109 Verified Customer Verified Customer

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Wish our managers would call back and follow up with customers when their is a problem customers when their is a problem More

by rhins760 Verified Customer Verified Customer

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