Sergio Ron

I have purchased several vehicles from Jessup Auto Plaza but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both vehicles with the Sales Consultant Carlos Rodriguez and Finance Manager Art Iliano was not only professional, friendly, knowledgeable and efficient and that is why I continue to return as well as refer my friends and family. My experience with the Service Department has been nothing more than a disappointment due to the lack of communication, effort, and overall professionalism including management. The fact that the dealership scanned and knew the error code and it still took over 4 encounters with service over 5 months my vehicle is finally repaired. More

by DADORA86 Verified Customer Verified Customer

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Staff was very helpful and attentive. The service was very good and efficient as it was completed in a timely manner. The service was very good and efficient as it was completed in a timely manner. More

by motatzin Verified Customer Verified Customer

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Sergio answered my questions quickly and delivered excellent answers and service, happy with the care my suv received. excellent answers and service, happy with the care my suv received. More

by michaelbrucejones Verified Customer Verified Customer

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at least 15 words about this dealiership blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by e.m.trimarchi Verified Customer Verified Customer

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As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at al dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at all! Braulio took time out of his busy schedule to say “hello” to us, which is always appreciated. I would never take my car anywhere else, nor would I buy a car anywhere else. Jessup is the greatest! More

by auburn1109 Verified Customer Verified Customer

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Wish our managers would call back and follow up with customers when their is a problem customers when their is a problem More

by rhins760 Verified Customer Verified Customer

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Dave Anderson was the service provider. Sérgio Ron was not there. All was good for the oil change. Waited too long for the car arrived 12.30 did not get the car until 3:15 Sérgio Ron was not there. All was good for the oil change. Waited too long for the car arrived 12.30 did not get the car until 3:15 More

by zigal Verified Customer Verified Customer

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Great experience all around Sergio was great and the whole team made the service visit carefree whole team made the service visit carefree More

by mikegnj77 Verified Customer Verified Customer

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Sergio was great and called me and informed me what was done and checked. Great customer service much better than previous service. done and checked. Great customer service much better than previous service. More

by monicaranee Verified Customer Verified Customer

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Routine maintenance unplanned issue with air ride repair under warranty. All went well. Took longer than expected under warranty. All went well. Took longer than expected More

by Michael.krouse Verified Customer Verified Customer

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